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Balancing the Scales: Water Damage Claims, AOB and Documentation Strategies

Josh Ehmke shares his insights on water damage claims, denials, AOB and contractor predictions

Kayla McGowan

September 15, 2025

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Josh Ehmke of One Claim Solution breaks down the legal trends in water damage claims and how contractors can protect their work and their rights.

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Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem

Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem

Kayla McGowan

September 12, 2025

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Nick Hindle of PuroSystems/PuroClean shares how standards, not mandates, can drive innovation, AI adoption and collaboration within the restoration industry.

10 Ways Sales Professionals Should Be Using AI to Close More Deals

AI is a multiplier, not a replacement. Here’s how sales professionals can use it to sell smarter and stay human.

John Monroe

September 11, 2025

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John Monroe shares 10 practical ways sales professionals can use AI to help boost performance while keeping relationship personal.

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How to Use Degreasers in Fire Restoration Cleaning

Learn how to safely and effectively us degreasers to remove oily fire residues and prepare surfaces for sealing

The KnowHow Team

September 10, 2025

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This KnowHow guide breaks down the chemistry, application and best practices for using degreasers in fire restoration cleaning.

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Beyond the Box: Contents Restoration with Strategy, Empathy and Expertise

Jessica Loveless shares expert strategies for contents restoration, leading with empathy on every job

Kayla McGowan

September 9, 2025

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Jessica Loveless of SERVPRO reveals how her team tackles complex contents jobs with precision, care and smart estimating.

Your Most Valuable Asset Isn’t Equipment, It’s Your People

In our industry, our greatest asset isn’t our gear or equipment, it’s the people who power our businesses every day

Kayla McGowan

September 5, 2025

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Editor-in-Chief Kayla McGowan reflects on the value of our teams and why people, not tools, drive our success.

Sammy vs. Dave, Franchise vs. Freedom: A Debate Decades in the Making

Nick Lambert

September 4, 2025

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A decades-long friendship turns into a spirited debate on Van Halen and Restoration, franchise vs. freedom.

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Compassion in Biohazard Remediation: Restoring more than just Spaces

Jordan Frady shares the importance of empathy, safety and community collaboration in biohazard remediation

Kayla McGowan

September 3, 2025

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Jordan Frady shares how compassion, training and teamwork help elevate biohazard remediation beyond the cleanup.

Meet R&R’s 2025 Ladder Award Winner, Caleb Parrotte!

From sweeping job sites to leading a region, Caleb’s journey shows what passion and grit can build

Kayla McGowan

September 2, 2025

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Caleb’s rise from childhood job sites to Regional Manager at ATI Restoration is a unique story of leadership, resilience and people-first values.

Trusted Vendors are Essential for Specialized Restoration Projects

Why trusted vendors are key to successful cabinet and flooring restoration after a fire or flood

Bob DeGraff

Tim Fagan

September 1, 2025

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Specialized vendors help restoration professionals deliver accurate assessments, cost control and customer satisfaction.

Bed Bugs After Remediation: Are Restoration Practices Quietly Contributing to Reinfestation?

Physical Removal in Restoration: The Science Behind Effective Cleaning

Photos from homes damaged by WUI Smoke entering stucco walls and hidden building cavities

How Wildland-Urban Interface (WUI) Smoke Enters Stucco Walls and Hidden Building Cavities

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Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.