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Water Damage Restoration: The Human Side of Getting the Client Back to Normal

Restorers who lead with empathy and clarity help clients move from crisis to calm, faster and with trust

September 18, 2025

This article shares how restoration professionals can build trust and reduce stress by combining technical expertise with compassion and communication.

The New Cold War Is AI, And Your Business Is Already on the Battlefield

Artificial intelligence is reshaping our businesses. This guide shows how small businesses, including restoration companies, can adapt, compete and thrive.

Phill McGurk

September 17, 2025

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AI isn’t coming, it’s here and it’s going to stay. Small businesses need to act now to stay competitive in the fast-changing world of technology and AI.

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Scaling Your Restoration Business and Empowering Veterans

John Tovar shares his insights on disaster response, veteran hiring and building resilient restoration teams.

Kayla McGowan

September 17, 2025

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ServiceMaster Restore’s John Tovar discusses scaling your restoration business and supporting veterans through career pathways.

Saharan Dust: Nature’s Hurricane Suppressant

Saharan Dust is suppressing the hurricanes this season, but restoration professionals must stay alert as peak season is here

Kayla McGowan

September 16, 2025

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Saharan Dust is helping suppress early hurricane activity, but restoration professionals should stay prepared as peak seasons looms.

Shop owner using mobile phone and digital tablet

The Home Services Guide to Smarter Wireless: Cut Costs, Secure Devices and Keep Crews Moving

A practical guide for managing wireless technology for HVAC, plumbing, restoration and field service teams

Chris Kolar

September 16, 2025

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Learn how home service companies can reduce wireless costs, secure devices and streamline operations with smart mobile strategies.

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Balancing the Scales: Water Damage Claims, AOB and Documentation Strategies

Josh Ehmke shares his insights on water damage claims, denials, AOB and contractor predictions

Kayla McGowan

September 15, 2025

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Josh Ehmke of One Claim Solution breaks down the legal trends in water damage claims and how contractors can protect their work and their rights.

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Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem

Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem

Kayla McGowan

September 12, 2025

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Nick Hindle of PuroSystems/PuroClean shares how standards, not mandates, can drive innovation, AI adoption and collaboration within the restoration industry.