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Managing Your Restoration Business

10 Ways Sales Professionals Should Be Using AI to Close More Deals

AI is a multiplier, not a replacement. Here’s how sales professionals can use it to sell smarter and stay human.

By John Monroe
Businessman and robot
Credit: Thinkhubstudio/ iStock/ Getty Images Plus
September 11, 2025

Back in 1985, when I started in sales, there were no cell phones, no GPS, no CRM systems—and certainly no AI. If I needed to call a customer, I’d pull into a gas station and use a pay phone or find a hotel lobby with a bank of phones. To make a visit worthwhile, I’d send postcards two weeks in advance so carpet dealers in Northwest Ohio knew I was coming. If they didn’t, I might spend a full day burning gas and getting nowhere.

Every sales call was planned on paper, every note filed in a folder and every sample order faxed into the mill from the road. I packed my minivan each morning like it was a rolling warehouse, because there was no going back for a missing carpet swatch.

It wasn’t long ago that being a top sales rep meant owning the road and wearing out the windshield. These days, the best reps still put in the miles, but they’re getting help from a new kind of copilot. Artificial Intelligence (AI) isn’t just for Silicon Valley or software engineers. It’s here for the sales rockstar who wants to make more calls, close more business and still get home in time for dinner.
 
“AI won’t replace great salespeople. But salespeople who use AI will replace those who don’t.”
 

 Here are 10 ways AI is helping sales rockstars stay sharp, stay human and stay ahead.

  1. Lead Generation That Actually Works
    AI tools like Apollo.io and LinkedIn Sales Navigator use smart filters and behavioral data to identify ideal prospects faster. Instead of buying bloated lead lists, sales professionals can use AI to build targeted, high-probability pipelines.

  2. Research a Prospect in 60 Seconds Flat
    No more Googling for 15 minutes before a call. Tools like ChatGPT and HubSpot’s Breeze Copilot can pull company insights, recent news and key decision makers—all in the prospect’s voice and industry context.

  3. Write Better Emails in Less Time
    AI helps you draft emails that reflect the sender’s voice, not a robot. Breeze Copilot can generate personalized outreach, rewrite existing drafts and even suggest optimized subject lines. Tools like Lavender.ai analyze tone and clarity, but for those already using HubSpot, Breeze Copilot brings that power directly into the CRM. A/B testing used to take weeks; now it takes minutes.

  4. Create Value-Add Handouts (VAHs) in Minutes
    With AI, sales professionals can create customized handouts for each industry they serve—plumbers, insurance agents, facility managers—without starting from scratch every time. Plug in the pain point, request three benefit bullets and go.

  5. Nail the First 30 Seconds of Every Meeting
    AI can generate custom icebreakers or sales questions based on buyer persona, job title and industry pain points. Want three questions to ask a property manager in senior living? AI can do that. And it can match the seller’s tone and voice.

  6. Practice Tough Conversations Without Risk
    Role-playing doesn’t have to be awkward. Sales professionals can rehearse objections, pricing talks, or tough closes with an AI coach that won’t interrupt or judge. Tools like Yoodli analyze delivery, but honestly? ChatGPT can do it right now. In speaking mode, it offers feedback on tone, word choice and approach.

    Better still, call transcripts can be dropped into ChatGPT to summarize key pain points and draft follow-up emails or proposals. What used to take an hour now takes five minutes.

  7. Turn Sales Notes into a Proposal
    Apps like Otter.ai and Siro.ai can transcribe Zoom calls or even in-person meetings when recorded from a phone. Siro is especially useful in the restoration industry, offering job-specific transcription tools and workflows aligned with field documentation.

  8. Automate Follow-Ups That Don’t Sound Automated
    CRMs like HubSpot are integrating AI to recommend next steps, write follow-up emails and even predict which prospects are close to buying. The goal? Consistent touches that feel thoughtful, not templated.

  9. Repurpose One Call into Five Pieces of Content
    A recording of a strong client call or Loom video can be turned into a blog post, LinkedIn post, short video clip and quote card—automatically. It’s like cloning the best message and sending it to five different places.

  10. Get Coaching Without the Pep Talk
    AI can analyze emails, call logs and CRM notes to highlight what’s working and what’s not. Which subject lines get opened? Which follow-ups convert? The value lies not in more data but in better insights that drive results.


AI is not a Shortcut. It’s a Multiplier. 

The most effective sales professionals don’t just sell—they prepare, follow up and execute with purpose. AI doesn’t take away the work. It removes the friction. It clears the desk of administrative tasks so salespeople can focus on what only humans can do: build trust, tell stories and solve problems.

The smartest teams are already experimenting with these tools. Adoption doesn’t have to be all at once. Start small, see the results, then keep going. AI isn’t the future of sales. It’s the present.

“AI won’t take your job. But the sales rep who uses it might just take your client.”

KEYWORDS: artificial intelligence (AI) innovations in restoration restoration business marketing restoration business strategy

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John Monroe is a senior advisor for Violand Management Associates (VMA), a highly respected consultancy in the restoration and cleaning industries. As an authority in sales, sales management, and entrepreneurship, Monroe has worked for a Fortune 500 manufacturer and owned both a franchise business and a sales management consultancy. Through Violand, Monroe works with companies to develop their people and their profits by providing leading edge coaching and training. To reach him, visit Violand.com or call (330) 966-0700.

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