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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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Real Stories: Putting the Customer First With Ivan and Karina Oliver

Real Stories: Putting the Customer First With Ivan and Karina Oliver

Ask the Expert
November 11, 2021
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PuroClean 2021 Franchise of the Year owners Ivan and Karina Oliver share the impressive growth their franchise, PuroClean of San Antonio Northwest, has experienced since its start in 2017, and the story behind their success.


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team building

Reconsider How You Think About the Workplace

The Intentional Restorer
Jon Isaacson
Jon Isaacson
November 10, 2021
No Comments

This article likely will not convince you to become a soccer player, but maybe it will remind you to stop and think about whether your frustration is aimed at the right causes. Many employers are struggling to recruit, hire, and retain good talent. This isn’t a new problem but recent events have compounded the issue. As I have said in prior articles, blaming the current workforce will not help you turn the tide. You need a winning perspective.


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7 Lessons From $500M in Restoration Transactions

7 Lessons From $500M in Restoration Transactions

Two-Minute Selling Tips
Gokul Padmanabhan
November 10, 2021
No Comments

In his new series, Gokul Padmanabhan reviews seven important takeaways from over 14 years and $500 Million sold in the restoration space. Here he overviews all seven lessons and dives into lesson one, “time is not your friend.”


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Selling Disaster Restoration Services to the Healthcare Industry

Selling Disaster Restoration Services to the Healthcare Industry

It Starts With Speaking the Language of Your Stakeholders
Marlene Linders
Marlene Linders RN, MS, AIA
November 5, 2021
No Comments

Since Hurricane Sandy pummeled New York City in 2012, new and more stringent emergency management programs and compliance requirements have been implemented for healthcare systems. With the new mandates, plus the advent of COVID-19, cross contamination prevention and disinfection is more critical than it has ever been in the medical arena.


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buying vs. renting restoration equipment

How Property Restoration Companies Can Master the Buy Versus Rent Equation

4 Best Practices
Doug Distel
November 5, 2021
No Comments

Advice on what equipment to own, rent and pre-rent for property restoration projects, plus tips on what to look for in an equipment supplier.


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COVID-19 Vaccine

OSHA Issues COVID-19 Vaccination and Testing Emergency Temporary Standard, ABC Responds

November 4, 2021
No Comments
On Nov. 4, 2021, OSHA issued its COVID-19 vaccination and testing Emergency Temporary Standard, which applies to employers with 100 or more employees as required by President Biden’s Path Out of the Pandemic COVID-19 Action Plan. In response, Associated Builders and Contractors released the enclosed statement.
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tools for restoration

Some Things Old, New, Borrowed and Blue: Restoration Edition

Restoring Success
Restoration Technical Institute
November 4, 2021
No Comments

Here, Lisa Lavender, Chuck Boutall and John Perella of Restoration Technical Institute share tips on deploying new tools and tech within your organization. They also share some of their favorite things: Old, new, borrowed and blue.


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Insights From the Other Side: Advice From a Contractor-Turned-Adjuster

Insights From the Other Side: Advice From a Contractor-Turned-Adjuster

Ask the Expert
November 4, 2021
No Comments

JP Korpi, a public adjuster and founder of K-Factor Advocates, offers perspective on how restoration contractors and adjusters can work together in the interest of policyholders.


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contents cleaning

The Future of Contents Restoration is Here

Russell Jacobs
Russell Jacobs
November 4, 2021
No Comments

Purchasing and implementing technology, and adding more services in-house is not just an investment in your future; it just might secure your future. Complacency and delay will separate companies in our industry into two categories we can sum up in six words: Be a Netflix, not a Blockbuster. Let’s embrace technology and bring more contents in-house to become the contents restoration experts carriers and policyholders want to work with.


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Project Management Communication

How to Increase Restoration Project Management Communication

5 Key Elements for Simplifying a Seemingly Daunting Task
Timothy E. Hull
Timothy E. Hull CR
November 4, 2021
No Comments

In a time when production schedules are full, lead times are long, and resources thin, what exactly are contractors to do to appease their customers? The answer can be found in improving project communication. While this might seem to be a daunting task for some, a simple tool that can be used to guide the efforts is a project communication plan. 


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Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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