Managing Your Restoration Business

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Mili Washington, standards director with the IICRC, discusses the importance of industry standards, the value of ANSI accreditation, the rigorous and lengthy process of developing a new standard, the business case for embracing them, and on implementing them, and a highlight reel of standards in the works.

As an employee, trusted advisor or vendor, it is your responsibility to think about how you can complement the owner of your small business to help them grow and succeed in the endeavor they started. Here are six traits commonly observed in small business owners, along with how you can specifically support them with each one. 

Adopting new technology happens to be a top challenge among restorers, so we invited Brandon Donatelli to provide insights on the state of technology in the restoration industry. He covers common tech pain points, how to address them, and key themes within the digital solutions realm, now and on the horizon.

In conjunction with our seventh annual campaign celebrating leading women in this male-dominated industry, we asked all six of the past winners, from 2016 through 2021, to answer one question: To what do you attribute your success?

At some point, you will run into situations where your livelihood may be threatened. This is when you will need advice from someone who may have experienced a similar situation or knows how to navigate through the challenges. So, what is a restoration coach and how can they bring value to your company?

How big of a facility do you need to conduct contents restoration? And, if you want to work with hard and soft contents, which should you get started with first? Annissa Coy answers these two questions.

In anticipation of the new edition of his book, “Why, When, & How to Sell Your Restoration Business,” Gokul Padmanabhan revisits the six drivers to preparing your business for sale. 

What exactly is bioterrorism and what does it have to do with cleaning and restoration? Bioterrorism expert Dr. George Buck, Jeff Jones of the Microbial Warrior Experience, Jim Thompson of Jim Thompson & Co., and Larry Cooper of Experience events join us for a panel discussion on the role of cleaning and restoration pros in bioterrorism response in this Ask the Expert episode.

With CAT season coming soon, we invited Avelina Lamb, owner of PuroClean of Chandler, to discuss her franchise’s approach to growing CAT restoration services. She shares advice based on work in Louisiana following Hurricane Ida, as well as fire and smoke damage projects in Colorado following recent wildfires.

Decision-making is one of the most important skills we have as leaders. It is also a skill we need to cultivate in our team members. And yet, most business owners have no strategy in place for analyzing and optimizing their decision-making process. To truly master the art of decision-making, start asking yourself these five questions on a regular basis.