Just an hour drive southwest from Lillington, the landscape changes. Deep in the Sandhills of North Carolina, there’s no delineation between the pavement and the pinestraw.
After more than 20 years as a woman in restoration and cleaning, I have come to realize a few things about men in our industry. And I believe they have also come to realize a thing or two about their women counterparts.
There was a time when new hire orientation meant the new employee spent a day or two in the office filling out forms, signing documents, and reading a slew of company literature and policies, many of which were outdated.
In my role as a chief customer officer, I meet with a lot of contractors looking for ways to improve their business and I’m struck by how often certain phrases come up.
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