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Home » Topics » Managing Your Restoration Business

Managing Your Restoration Business
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business people

Emotional Intelligence: One of the Keys to a Healthy Company Culture

Tom Cline
June 15, 2020
No Comments

Part one in this four-part series provided an introduction to the concept of Emotional Intelligence (EQ), including identification of the four characteristics that are generally agreed to be at its core.


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RIA-News

The COVID-19 Pandemic: A Report for Professional Cleaning and Restoration Contractors, Third Edition

June 12, 2020
No Comments
This document has been prepared by a wide range of experts from the cleaning and restoration industry to assist contractors in managing the risks arising from efforts to mitigate the COVID-19 pandemic.
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The Human Condition
Contents Corner

Restorers: Caretakers of the Human Condition

Annissa Coy
Annissa Coy
June 12, 2020
One Comment

I have felt so very fortunate to spend the last 20+ years doing what I love: helping others in their time of need and giving them hope for a better tomorrow.


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workers disinfecting a room

Coronavirus Business Boom

Doug Hoffman
Doug Hoffman
June 11, 2020
No Comments

Never before in history has there been a time when countless numbers of businesses around the world have been forced to shut their doors and close up their buildings. 


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Ladder Award
Editorial Comment

Celebrating Restorers

Michelle Blevins
Michelle Blevins
June 11, 2020

For the last five years, we have dedicated an issue of R&R to celebrating Women in Restoration. This year, we are thrilled to celebrate BELFOR’s technical trainer, Cara Driscoll. You can read more about her journey in the restoration industry here.


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annissa social issues

Ask Annissa: Social Media + COVID-19 + Current Issues

Annissa Coy
Annissa Coy
June 10, 2020
No Comments
How are your personal opinions affecting how you serve your customers, interact with your team, and present yourself in general - including on social media, even if it's your private page?
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IR training your team
The Intentional Restorer

Want to Reach Your Goals? You Must Train Your Team.

Jon Isaacson
Jon Isaacson
June 9, 2020
No Comments
What if there was a way to help you reverse the trend of churning and burning new hires?
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avoiding collection nightmares

Avoiding Collection Nightmares: An Attorney’s Best Practice Tips

Chase Ames
June 8, 2020
No Comments
Simple practices you can implement in your business that can help avoid litigation or at least simplify and expedite the payment process.
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2020 Women in Restoration

5th Annual Women in Restoration Award Winner: Cara Driscoll

Michelle Blevins
Michelle Blevins
June 7, 2020
No Comments

In the world of construction, it’s no secret the ladies are outnumbered, but data suggests the tide might be turning, and the restoration industry is included. According to 2019 data from the Bureau of Labor Statistics, just 10% of the construction industry workforce was female. 


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Women in Restoration Hire Women
Women in Restoration 2020

One Restoration Company’s Emphasis to Hire Women

Angela Anderson Rachel Moen
June 7, 2020
No Comments

Restoration has always been a male-dominated industry. Paul Davis feels it is so important to support women and let them know they are needed and wanted in the construction/restoration industry.


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Register for Webinar - Hurricane Response: What's Changed, Who's at Risk, and How to Scale without Breaking

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

June 16, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Priorities for Hurricane Preparedness

What area does your team prioritize first before hurricane season?
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The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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