Managing Your Restoration Business

Restorer-Perspective_New-path-after-Family-business-fails

Restorer's Perspective: Finding a New Path After a Family Business Fails

April 12, 2016

When I was in my late thirties, I experienced a last day of work unlike most. Before the first 15 minutes of the morning were gone, I was punched in the mouth, my shirt was torn and the CEO had his hands around my neck.

A Peek Inside the 2016 International Restoration Convention & Industry Expo

Michelle Blevins

April 12, 2016

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Another successful show is in the books! This year, the 2016 International Restoration Convention & Industry Expo also celebrated RIA’s 70 years of leadership in the restoration industry. From an evening welcome reception in a beautiful outdoor garden space to the 70^th anniversary gala, it was truly an event to remember.

Restoring Success: Preparing for CAT Loss Response

In the words of Seneca, “Luck is what happens when preparation meets opportunity.”

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

March 31, 2016

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Five things to consider to be sure your business is prepared for disaster response.

Preparing to Sell your Restoration Business? New Online Series Can Help!

Learn to maximize your company's value through Exit Strategies 360's workshop series

March 24, 2016

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Why abandon tens of thousands of dollars (or more) at the closing table by not preparing?

Ask Annissa: Dealing with Nightmare Clients (Part 2)

The customer's experience during a loss is 100% your responsibility

Annissa Coy

March 23, 2016

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In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.

Honesty & Integrity: Unethical Conduct Destroys More than Business

Don't be a contractor who overpromises and under-delivers

Brady Hoggard

March 17, 2016

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It’s not enough to implement ethical principles into a business simply for show; these business morals must be ingrained in every employee and become part of your lasting business culture.

Ask Annissa: Dealing with Nightmare Clients (Part 1)

Educating your clients can help you avoid nightmare clients all together

Annissa Coy

March 16, 2016

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In this video, Annissa talks about the first of her three steps: Educate the client about your process.

Standard Operating Procedures Made Simple

Timothy E. Hull CR

March 14, 2016

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The most effective managers in business have the ability to take higher-level concepts and make them simple. And not just simple, but super simple, so any employee, regardless of their education or experience level, can understand and execute them.