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Managing Your Restoration Business
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New Children's Playhouse Built with Help from 1-800-PACK-RAT

Company works with Habitat for Humanity on another community project.

August 4, 2016

A team of employees spent a day cutting, painting and assembling a playhouse that will be used by kids in a community garden at Passage Home in Raleigh, NC.

Cleaning Up on Accountability

Les Cunningham

August 4, 2016

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Sales, ownership, administration and production: four necessary categories in every restoration company. The smaller the company, the more likely it is that these four categories are being managed by the owner.

Restoring Success: What is Your WHY?

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

August 3, 2016

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Owning a business means more than making money -- customers want to know WHY you do what you do. What's your answer?

Securing Your Rank & Space in a Digital World

Top tips for upping your restoration business traffic online.

Katie Harris

August 1, 2016

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If you own every store in the mall, where will someone shop? With you! Online presence is the same.

Coach's Corner: Project Managers | Episode 7

July 28, 2016

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Art and Dan talk about ways to take notice of your project managers, and how to be sure they truly have the tools and resources they need to help your company succeed.

Why Are Water Damage Restoration Jobs SO Difficult to Find?

Cliff Cole Ken Kahtava

July 28, 2016

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Finding consistent jobs in an inconsistent and unpredictable industry.

Pruning for Profit: Growing Healthier Franchises

Mark Gibson

July 27, 2016

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Profits follow reputation, and that’s a fundamental fact that all restoration and cleaning franchise companies should take to heart.

Ready to Sell? Five Critical Questions to Consider

Your nest egg is not something to be taken lightly.

JT Kraai

July 21, 2016

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Are you possibly ready to sell your restoration business? Having a plan in place is crucial.

Coach's Corner Recap: Episodes 1-6

July 20, 2016

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New episode coming next week!

Coach's Corner: Culture in Your Restoration Company | Episode 6

July 7, 2016

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When people think about your company, what comes to mind?

Why Smoke Odors Return After Fire Damage Restoration

Restoration Golf League Announces 2026 Event Lineup and Celebrates Recent Champions

temporary containment barrier constructed with white polyethylene sheeting

Improving Negative-Pressure Containment for Biological Contaminants

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.