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Managing Your Restoration Business
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Coach's Corner: Leadership | Episode 3

At some point, the general manager has to get out of the field and run the business.

June 7, 2016

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Ask yourself a question before watching this segment: Are you a good leader? Do you work for a good leader?

How to Have a More Successful Business in a Mobile World

Brady Hoggard

June 3, 2016

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Upon waking up in the morning, most people instinctively reach for their mobile phone.

Restoring Success: Understanding the Insurance Industry

Lisa Lavender M.T.R., M.F.S.R., M.W.R.

June 2, 2016

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Restorers are the ones delivering on the promise that is in the paper, the policy that insurers sell.

Ask the Expert: Chuck Violand Talks Leadership, RIA, & the Restoration Industry

June 1, 2016

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Chuck Violand spent a little time chatting with R&R back in 2016, just after becoming RIA president, about the future of the restoration industry, and more specifically his visions for the Restoration Industry Association in the coming years.

Coach's Corner: Communication | Episode 2

It's a do or die game.

May 26, 2016

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Communication between your employees and your clients builds credibility and trust.

Culture is Contagious

A company's culture reaches far beyond the office walls, and can make a big difference in the success of your business.

Michelle Blevins

May 25, 2016

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What value does your company add to the lives of your employees, customers and community?

Special Section: Prepping for Disaster

6 Simple Ways to Get More Leads During Severe Weather Season

Sonny Ahuja

May 25, 2016

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Soon hurricane season will be upon us, and depending upon climate shifts, could inundate your business with additional work. But how will potential clients find you when that twist of fate occurs?

Sales & Restoration: Challenging the Most Common Selling "Fact"

Calling all ambiverts!

Steve Chapman

May 23, 2016

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Forget false facts and focus on science when seeking your next restoration sales superstar.

Special Section: Prepping for Disaster

New Industry Council Brings Fresh Approach to Disaster Response

Stephen Bushnell Stefan Mueller

May 16, 2016

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Each year we spend billions of dollars to respond to and recover from disasters, large and small. This money ultimately comes right out of our pockets in the form of higher insurance premiums and taxes.

Coach's Corner: A New R&R Video Series on Creating Success in Your Restoration Business

Dan Murray & Art Johnson share valuable industry insights

May 12, 2016

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This dynamic, intelligent, likable duo will share their tips on running a successful restoration business and cover topics like leadership, accountability, communication, efficiency and more.

Why Travelers Fought a Fire Claim for Invisible Smoke Damage

The First 10 Minutes: How Technicians Establish Control on CAT Loss Sites

engineer sketching a construction project

Xactimate First Pass Accuracy: Actionable Profile’s Live Guidance Reduces Rework

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Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.