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Ask the Expert - Climbing with Purpose: Caleb Parrotte the 2025 Ladder Award Winner

Ask the Expert

Climbing with Purpose: Caleb Parrotte the 2025 Ladder Award Winner

Ladder Award winner Caleb Parrotte shares his journey, leadership insights, and passion for restoration

Kayla McGowan

September 22, 2025

Caleb Parrotte of ATI Restoration reflects on his path to leadership, embracing tech, and serving with heart.

Ask The Expert: Redemption, Restoration and Rebuilding after the Storm

Ask the Expert

Redemption, Restoration and Rebuilding after the Storm

From adversity to leadership, Patrick Workman shares his personal journey into the restoration and recovery industries

Kayla McGowan

September 19, 2025

Patrick Workman, Founder of Rock Bottom Recovery & Restoration, shares how his discipline and transparency helped rebuild his life and start a business.

businesswoman giving presentation on AI

The New Cold War Is AI, And Your Business Is Already on the Battlefield

Artificial intelligence is reshaping our businesses. This guide shows how small businesses, including restoration companies, can adapt, compete and thrive.

Phil McGurk

September 17, 2025

AI isn’t coming, it’s here and it’s going to stay. Small businesses need to act now to stay competitive in the fast-changing world of technology and AI.

Shop owner using mobile phone and digital tablet

The Home Services Guide to Smarter Wireless: Cut Costs, Secure Devices and Keep Crews Moving

A practical guide for managing wireless technology for HVAC, plumbing, restoration and field service teams

Chris Kolar

September 16, 2025

Learn how home service companies can reduce wireless costs, secure devices and streamline operations with smart mobile strategies.

Ask the Expert: Standards Not Mandates

Ask the Expert

Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem

Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem

Kayla McGowan

September 12, 2025

Nick Hindle of PuroSystems/PuroClean shares how standards, not mandates, can drive innovation, AI adoption and collaboration within the restoration industry.

Businessman and robot

10 Ways Sales Professionals Should Be Using AI to Close More Deals

AI is a multiplier, not a replacement. Here’s how sales professionals can use it to sell smarter and stay human.

John Monroe

September 11, 2025

John Monroe shares 10 practical ways sales professionals can use AI to help boost performance while keeping relationship personal.

teamwork

Your Most Valuable Asset Isn’t Equipment, It’s Your People

In our industry, our greatest asset isn’t our gear or equipment, it’s the people who power our businesses every day

Kayla McGowan

September 5, 2025

Editor-in-Chief Kayla McGowan reflects on the value of our teams and why people, not tools, drive our success.

DEBATE spelled out on wooden blocks

Sammy vs. Dave, Franchise vs. Freedom: A Debate Decades in the Making

Nick Lambert

September 4, 2025

A decades-long friendship turns into a spirited debate on Van Halen and Restoration, franchise vs. freedom.

2025 Ladder Award winner Caleb Parrotte

Meet R&R’s 2025 Ladder Award Winner, Caleb Parrotte!

From sweeping job sites to leading a region, Caleb’s journey shows what passion and grit can build

Kayla McGowan

September 2, 2025

Caleb’s rise from childhood job sites to Regional Manager at ATI Restoration is a unique story of leadership, resilience and people-first values.

trust

Trusted Vendors are Essential for Specialized Restoration Projects

Why trusted vendors are key to successful cabinet and flooring restoration after a fire or flood

Bob DeGraff

Tim Fagan

September 1, 2025

Specialized vendors help restoration professionals deliver accurate assessments, cost control and customer satisfaction.

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