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Home » Topics » Featured Stories

Featured Stories
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When Bedbugs Bite

When Bedbugs Bite: A Case Study on a Severe Infestation

Mark House
May 17, 2017
One Comment

We have attempted to learn all we can about the bedbug in this office. It is a creature that has evolved over recent years into a frightening species that has spread to epidemic proportions.


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Photos courtesy of Hammer Restoration

Restorer's Perspective: Helping Our Community Age in Place

Roger Thornton
May 15, 2017
No Comments

As we age, it can sometimes be difficult to remain in our home and keep our independent lifestyle.  Aging can take a toll on a person’s physical and mental capabilities, causing us to require certain changes in our environments as we get older. 


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Test Scores, Touchdowns, and Customer Satisfaction

Test Scores, Touchdowns, and Customer Satisfaction

The art of understanding KPIs
Tom Cline
May 11, 2017
No Comments

Whether it’s education, sports, or business we need to know how well we’re doing. We need to be able to measure performance. 


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What You Need to Know About Desiccant Drying

Restoration desiccants dehumidify the air by exposing the humid air to a desiccant material that adsorbs moisture
Larry Carlson Mike Steffes
May 10, 2017
One Comment

Desiccant dehumidifiers have become an important tool for many restoration contractors.


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Photos courtesy of O’Donnell Brothers Professional Furniture Service

What Do Adjusters Really Think of Contents Restoration?

A look into improving the contents restoration experience.
Mike O'Donnell
May 10, 2017
One Comment

I spent one afternoon this past week reaching out to adjusters to see how they really feel about contents and how they’re handled in insurance restoration. I received the following feedback from some true professionals in the industry.


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Moisture content test

Meaningful Understanding: Moisture & Vapor in Concrete

Andrew Rynhart
May 4, 2017
No Comments

In the restoration industry, the level of understanding of moisture in building materials is generally very high. However, there is a tendency to treat concrete with suspicion and it is not uncommon for waivers to be used to reduce liability for the drying contractor.


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Photos courtesy of Schaper’s Flood House

Expanding the Use of Flood Houses for Restoration and Remediation Training

Michelle Blevins
Michelle Blevins
May 2, 2017
No Comments

Flood houses offer a unique way for restoration companies to train employees on drying methods and equipment before sending them out to a real water loss.


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Making Hay During Catastrophes

Making Money During Catastrophe Restoration

Timothy E. Hull
Timothy E. Hull CR
April 25, 2017
No Comments

Shortly after graduating from college, I spent the better part of four years living on a horse farm in rural Southwestern Pennsylvania. In addition to working as a national account manager for the 84 Lumber Company, I spent my spare time mucking stalls, feeding horses, mending fences, and making hay on the farm in exchange for rent.


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Software Companies Should Expand Choice, Not Limit It

Software Companies Should Expand Choice, Not Limit It

Garret Gray
April 20, 2017
No Comments

As the founder and CEO of a restoration industry software company, I have recently had to do some soul searching on what kind of business I want to run and what core values should guide the decisions I make. 


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CAT Loss claims

CAT Claims: Financial Ruin or Financial Success

Understanding what is covered, what is not, and how to fill the insurance gaps.
David Dybdahl
David J. Dybdahl
April 19, 2017
No Comments

Catastrophes, while terrible for people in the affected area, produce a lot of restoration and remediation work in a concentrated area, making them an incredible business opportunity for restoration contractors.


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