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When a property owner is surprised by the lack of insurance coverage for a water loss, the credit worthiness of the customer may come into question.

We’ve all heard about volatile organic compounds (VOCs). Restoration and remediation professionals use or encounter them in scores of different products every day. These include cleaning solutions, adhesives, aerosols, paints, fabrics, carpets, and building materials.

No two mold jobs are alike. No two fire jobs are alike. No two water jobs are alike. No two forensic, biohazard, or hoarding cleanup jobs are alike.

As part of my job, every year I review hundreds of income statements and analyze operational costs for the purpose of improving profitability. On three separate occasions in just the past year, I discovered that struggling contractors were not realizing their full profit potential because their gross profit targets were too low.

In just the few years I’ve been with R&R, I’ve heard countless stories of how people found their way to the restoration industry. 

Selling a home can be a challenge – one that’s magnified dramatically if the structure faces the damaging effects of mold and rot. In an upscale Doylestown, Penn., neighborhood, improper sill flashing and reverse through-flashing on window openings were contributing to severe moisture management issues in a series of stucco homes.

Industry leaders, experts, and young restorers help R&R celebrate 10 years of thought leadership in the restoration and remediation industry.

Let me set the scene for you. The home in this case study is nestled atop 35 acres of gentle, rolling hills in mid-Missouri. It was built of native cut lumber, harvested from the property, which had not been sealed.

Sodium Bicarbonate (“Baking Soda”) has a long and established history. In 3500 BC, Egyptians used Natron, which was primarily made of Sodium Carbonate.

Have you ever been driven crazy by a young child who keeps asking “Why?”  That kid may be onto something.  Developed by Sakichi Toyoda and used by automotive companies and other industries to improve safety, quality, productivity and cost, “5 Whys” is a tool used to identify the root cause (origin) of a problem.