The Backbone: Carly’s Story Honors Restoration’s Unsung Heroes in Klark Brown’s 8% Restopreneur™ Series
New book highlights the critical role of operations managers in restoration company success

Author and business coach Klark Brown, founder of Restoration Advisers, has released The Backbone: Carly’s Story, the latest installment in his groundbreaking 8% Restopreneur™ Series. The collection uses parable-style storytelling to highlight the people, pressures, and pivotal roles that define success in the modern restoration industry.
While previous books ; The Fork in the Road and The Lost Chapter: Distracted—focused on ownership and leadership, The Backbone turns the spotlight to one of the most overlooked positions in any restoration company: the Operations Manager.
Through the fictional yet deeply relatable journey of Carly, readers experience what it takes to bring structure, accountability, and calm to the constant motion of restoration work. The story reflects a truth many owners quietly know, real growth doesn’t happen without someone who can turn vision into execution.
“Sometimes, it’s just the sound of two strong gears finally starting to turn together,” Brown writes.
The 8% Restopreneur™ Series has become a popular among restoration entrepreneurs, educators, and managers alike. Each title captures the human side of business building, offering lessons on leadership, culture, and systems without feeling like a textbook.
Brown, known throughout the restoration industry for his no-nonsense coaching style and practical frameworks, founded Restoration Advisers to help owners build sustainable, independent companies that scale in a wildly evolving environment. The belief that a solid business builds a future for owners, staff and communities alike.
The Backbone: Carly’s Story is available now in print at https://books.by/restoration-advisers-books.
About Klark Brown
Klark Brown is the founder of Restoration Advisers, a coaching and education firm serving restoration business owners across North America. Through workshops, books, and online training, Brown helps leaders eradicate mediocrity, build systems that scale, and rediscover purpose in their work.
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