Ask the Expert
Safety, Leadership & Restoration Excellence
Dan Derbes shares How the Navy’s values shape safety, customer care, and innovation for his career in the restoration industry.
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Kayla McGowan
Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.
Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.
Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.
ARTICLES
Ask the Expert
How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols
Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being
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2025 Restoration Industry Year in Review
A year of growth, technology adoption, advocacy wins and resilience shaping the future of the restoration industry
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Technical Tip Tuesday Presented by DocuSketch
Cut Down Site Visits with Smarter Restoration Documentation
Capture key documentation with full tours and moisture readings to save you time, improve transparency and reduce jobsite visits
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Ask the Expert
Empowering Restoration Businesses Through Collaboration and Strategic Growth
Jim Kowalski shares his insights on networking, partnerships and long-term success in the restoration industry
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Technical Tip Tuesday Presented by DocuSketch
Why Reputation Matters for Estimators in the Restoration Industry
Building trust and strong relationship early in your career can bring long-term success in the restoration industry
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Ask the Expert
INTRConnect – Intelligence Beyond Bounds with Garret Gray
This episode of Ask The Expert dives into keynotes, networking and more at Cotality’s event of the year
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Technical Tip Tuesday Presented by DocuSketch
Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects
Avoid costly mistakes by leveraging best practices in the field for accurate documentation
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Ask the Expert
Military Leadership Lessons for Restoration Success with Joe Bennett
Joe Bennett shares his expertise on discipline, sustainability and team development in the restoration industry
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