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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

Articles

ARTICLES

Ask the Expert: Honoring Leslie Anderson’s Extraordinary Career in the Restoration Industry

Honoring Leslie Anderson’s Extraordinary Career in the Restoration Industry

Kayla McGowan
Kayla McGowan
April 2, 2025
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Meet Leslie Anderson, R&R’s 2025 Women in Restoration Award winner. With over 25 years of industry experience, Leslie has built a remarkable career defined by mentorship, innovation and servant leadership. 


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Ask the Expert: INTRConnect Recap with Garret Gray

INTRConnect Recap with Garret Gray

Garret Gray Recaps INTRConnect 2025 and Shares Insights on the Future of Property Insurance Solutions
Kayla McGowan
Kayla McGowan
March 26, 2025
No Comments

Join Garret Gray, President of Cotality’s Insurance Solutions, as he recaps the highlights of INTRConnect 2025, discusses innovative solutions in the property insurance industry and unveils details for INTRConnect 2026.


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Ask the Expert - Contents Restoration: What You Need to Know
Ask the Expert

Contents Restoration: What You Need to Know

Expert insights on challenges, innovations and strategies shaping the contents restoration industry
Kayla McGowan
Kayla McGowan
March 19, 2025
No Comments

Explore the world of contents restoration with industry experts David Gavilanes, Annissa Coy and Stefan Figley. Learn how they overcome challenging projects, leverage cutting-edge technologies, and prioritize belongings for restoration.



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March 2025 Editors Note: Driving Innovation and Collaboration in Our Industry

Driving Innovation and Collaboration in the Restoration Industry

Industry Innovation and Collaboration Insights from R&R Magazine's Kayla McGowan
Kayla McGowan
Kayla McGowan
March 18, 2025
One Comment

Join our Editor-in-Chief, Kayla McGowan, on a special episode of Restoration Rundown with host Ben Ricciardi as we dive into my journey, the exciting upcoming Experience in Punta Gorda and actionable ways to drive progress in the restoration industry. Packed with inspiration, insights and practical advice, this is a must-watch for restoration professionals ready to elevate our field!


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TradeTalks with Bill Luallen
Trade Talks: Unlocking The Experience

From Navy to Floor Care: Navigating Success

Kayla McGowan
Kayla McGowan
March 13, 2025
No Comments

Check out the latest episode of "TradeTalks: Unlocking The Experience" with Bill Luallen, a seasoned expert with over 25 years in the cleaning and flooring industries. He shares his journey from the navy to building his career in the industry.


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Ask the Expert: Utilizing AI for Your Business with Phill McGurk
Ask the Expert

Utilizing AI for Your Restoration Business with Phill McGurk

Kayla McGowan
Kayla McGowan
March 12, 2025
No Comments

In this episode of "Ask the Expert," we speak with Phill McGurk, owner and director of CARSI, about utilizing AI tools like ChatGPT and Copilot to enhance your business processes, documentation and SOPs. Learn how AI can serve as a valuable tool for businesses without becoming a crutch.


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Ask the Expert - Preserving History with Contents Restoration: Reviving the Smithtown Library's Artifacts
Ask the Expert

Contents Restoration after a Natural Disaster with Adam Lyszczarz

Preserving History: Reviving Smithtown Library's Artifacts
Kayla McGowan
Kayla McGowan
March 5, 2025
No Comments

In this episode of "Ask the Expert," we chat with Adam Lyszczarz, a Marine Corps veteran and Program Manager for Document Restoration Services at Prism Specialties, about restoring flood-damaged artifacts at the Smithtown Library. Discover the innovative techniques used and lessons learned from this significant restoration project.


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Flooded entrance to a building

The Importance of Mold Remediation Training

Why Mold Remediation Training is Essential After the 2024 Hurricane Season
Kayla McGowan
Kayla McGowan
March 3, 2025
No Comments

Following the 2024 hurricane season, mold remediation training is critical. With over $500 billion in damages, both homes and commercial properties need proper restorative drying and mold remediation.


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TradeTalks episode 29: Leon Walker-Metts & Joe Hoffman, Co-Founders for the Helios Group
Trade Talks: Unlocking The Experience

From Passion to Profession: Helios Group Discusses Benefits for Restoration Technicians

Kayla McGowan
Kayla McGowan
February 27, 2025
No Comments

Join us in this episode of 'TradeTalks: Unlocking The Experience' as industry veterans Joe and Leon share their journey in wellness and employee support. Learn how their expertise addresses workforce challenges, and why you should attend The Experience 2025 at the Charlotte Harbor Convention Center.


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future technology with holographic interface

Leveraging Industry Software for Efficiency and Growth

Empowering Restoration Businesses with Cutting-Edge Technology
Kayla McGowan
Kayla McGowan
February 26, 2025
No Comments

Discover how leveraging advanced software solutions can transform your restoration business, enhance workforce efficiency, and future-proof your operations in an evolving industry.


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