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Kayla McGowan

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

Articles

ARTICLES

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Franchise vs. Independent: What Every Business Owner Should Know

Danessa Itaya breaks down the pros, cons and key differences between franchises and independents

Kayla McGowan

July 9, 2025

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Franchise expert Danessa Itaya shares her insights on support systems, challenges and success stories in franchising.

Mold Matters: Why Legislation and Consumer Protection Can’t Wait

As consumer awareness grows around mold, our industry must lead the charge for regulation and reform.

Kayla McGowan

July 8, 2025

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With the public’s health at stake, industry leaders are uniting to push for mold legislation, training and consumer protection.

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Streamlining Documentation with 360 Documentation

Unlocking Speed and Accuracy with 360 Documentation Technology

Kayla McGowan

July 4, 2025

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Learn how 360 documentation is transforming job sites with faster, clearer and more accurate results.

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Estimating to Close: Strategies for Faster, Smarter Claims Resolution

How Elkmont Estimates helps restoration professionals close claims faster with accuracy and consistency

Kayla McGowan

July 2, 2025

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Tess Huge and Todd Watkins share how expert estimating can help streamline your claims process and boost carrier confidence.

Holding On to What Counts: Preparing for Hurricanes with Heart and Strategy

Protect your home and what makes it one with expert hurricane tips from Stefan Figley

Kayla McGowan

June 27, 2025

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Stefan Figley of 1-800-Packouts shares his heartfelt, practical advice to help homeowners to prepare for hurricane season and protect what matters most.