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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

Articles

ARTICLES

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols
Ask the Expert

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols

Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being
Kayla McGowan
Kayla McGowan
January 2, 2026
No Comments

Certified Trauma and Biohazard Specialist Jordan Frady discusses protocols, misconceptions and mental strategies for success in biohazard cleanup.




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2025 Year In Review

2025 Restoration Industry Year in Review

A year of growth, technology adoption, advocacy wins and resilience shaping the future of the restoration industry
Kayla McGowan
Kayla McGowan
December 30, 2025
No Comments

Learn about this year’s trends, market growth, technology breakthroughs and advocacy highlights that defined 2025. Plus, see what’s next for 2026. 


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Technical Tip Tuesday, week 11: Cut Down Site Visits with Smarter Restoration Documentation
Technical Tip Tuesday Presented by DocuSketch

Cut Down Site Visits with Smarter Restoration Documentation

Capture key documentation with full tours and moisture readings to save you time, improve transparency and reduce jobsite visits
Kayla McGowan
Kayla McGowan
December 30, 2025
No Comments

Holly Baldwin of DocuSketch shares how documentation and moisture reading photos can help you reduce site visits, improve communication and streamline your workflow. 




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Women in Restoration logo

Nominations are Open for the 2026 Women in Restoration Award!

Kayla McGowan
Kayla McGowan
December 29, 2025
No Comments

Nominate an outstanding woman in restoration for R&R’s 2026 Women in Restoration Award before February 28. 


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Ask the Expert: Empowering Restoration Businesses Through Collaboration and Strategic Growth
Ask the Expert

Empowering Restoration Businesses Through Collaboration and Strategic Growth

Jim Kowalski shares his insights on networking, partnerships and long-term success in the restoration industry
Kayla McGowan
Kayla McGowan
December 24, 2025
No Comments
Learn how collaboration and industry networks like Restoration Affiliates helps restoration business grow and thrive in the current market.
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Technical Tip Tuesday, week 10: Why Reputation Matters for Estimators in the Restoration Industry
Technical Tip Tuesday Presented by DocuSketch

Why Reputation Matters for Estimators in the Restoration Industry

Building trust and strong relationship early in your career can bring long-term success in the restoration industry
Kayla McGowan
Kayla McGowan
December 23, 2025
No Comments

Here’s why reputation is everything in the restoration industry and how every email, call and meeting impacts the future of your career. 




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Ask the Expert: INTRConnect - Intelligence Beyond Bounds with Garret Gray
Ask the Expert

INTRConnect – Intelligence Beyond Bounds with Garret Gray

This episode of Ask The Expert dives into keynotes, networking and more at Cotality’s event of the year
Kayla McGowan
Kayla McGowan
December 22, 2025
No Comments

Garret Gray shares what you can expect at INTRConnect 2026, from AI-driven insights to tailored tracks and networking opportunities.




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Technical Tip Tuesday, week 9: Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects
Technical Tip Tuesday Presented by DocuSketch

Why Proper Documentation Is Critical for Large Restoration Jobs and Commercial Projects

Avoid costly mistakes by leveraging best practices in the field for accurate documentation
Kayla McGowan
Kayla McGowan
December 16, 2025
No Comments

Learn why and how improper documentation can derail large restoration jobs and how you can capture accurate data every time.




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Ask the Expert Q&A: Military Leadership Lessons for Restoration Success with Joe Bennett
Ask the Expert

Military Leadership Lessons for Restoration Success with Joe Bennett

Joe Bennett shares his expertise on discipline, sustainability and team development in the restoration industry
Kayla McGowan
Kayla McGowan
December 15, 2025
No Comments

Air Force veteran Joe Bennett of Lightspeed Restoration shares how military discipline, green practices and team training drive success in the restoration industry. 




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Ask the Expert: How Restoration Companies Can Scale for Future Disasters
Ask the Expert

How Restoration Companies Can Scale for Future Disasters

Bud Summers shares strategies for growth, technology adoption and mobilizing your resources
Kayla McGowan
Kayla McGowan
December 12, 2025
No Comments

Bud Summers of PuroClean shares how restoration companies can prepare for future disasters by leveraging technology, working through workforce solutions and building a strategic plan.




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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

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