Contents Restoration

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JoAnn Wiechmann of Blue Kangaroo Packoutz explains how empathy and emotional intelligence improve customer experience and strengthen restoration teams.

In this episode of Ask The Expert, we sat down with the Blue Kangaroo Packoutz team, including Michael Case, David Gavilanes, Jon Current and Tyler Hawkins and we explored the complexities of large loss contents jobs.

JoAnn Weichmann shares how contents restoration professionals offer more than their technical expertise with emotional intelligence.  

Jessica Loveless of SERVPRO reveals how her team tackles complex contents jobs with precision, care and smart estimating.

After the January 2025 wildfires in Los Angeles County, toxic smoke and contaminated contents highlight the urgent need for professional cleanup and strict PPE standards.

In this episode of Ask the Expert, Jeff Milligan of Prism Specialties explores the strategy, sensitivity and best practices behind successful contents restoration from beginning to end.  

As storm and hurricane season intensify, 1-800-Packouts offers essential safety and recovery advice for flood-affected homeowners.

Jason Krohn and Chad Holland explore how AI is reshaping contents restoration, from faster inventories to smarter estimates.

Soot and smoke contamination after a fire can silently destroy electronics from the inside out. Find out how science-based restoration, IPC standards and contamination testing ensure long-term safety and performance, far beyond what the eye can see.  

CRS’s Visionary Founder, Ashley Taylor, reveals how strategic focus and specialization fueled their explosive growth.