Contents Restoration .taxonomy-header__description{ width: 675px !important; max-width: 100% !important; }

Image courtesy of: aoldman (iStock / Getty Images Plus)

Coverage of the people, tools and techniques related to contents restoration. Insights on restoring valued items in homes and businesses including textiles, furniture, electronics, documents, art and heirlooms.

]]> https://www.randrmagonline.com/rss/4614-contents-restoration en-us What Slows Down Contents Insurance Claims and How to Keep Them Moving Here’s what slows down contents claims and how better communication, documentation, and inventory processes can help restorers, adjusters, and customers prevent delays.

]]> http://www.randrmagonline.com/articles/91942 Thu, 16 Apr 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/91942-what-slows-down-contents-insurance-claims-and-how-to-keep-them-moving Why Contents Insurance Claims Break Down and How to Prevent Delays mcgowank@bnpmedia.com (Kayla McGowan) Learn why contents claims break down and how restorers can prevent delays through better communication and documentation.



]]> http://www.randrmagonline.com/articles/91932 Mon, 13 Apr 2026 10:00:00 -0400 https://www.randrmagonline.com/articles/91932-why-contents-insurance-claims-break-down-and-how-to-prevent-delays 1-800-Packouts shares how communities rebuild faster when contents restoration comes first After a natural disaster happens, structural damage is only part of the recovery process. Contents restoration plays a vital role in helping homeowners, businesses, and communities recover faster and more efficiently.

]]> http://www.randrmagonline.com/articles/91928 Thu, 09 Apr 2026 10:43:52 -0400 https://www.randrmagonline.com/articles/91928-1-800-packouts-shares-how-communities-rebuild-faster-when-contents-restoration-comes-first Is Weather Volatility Reshaping Restoration Demand? Learn how weather patterns are changing and driving fire and water events that overlap, and how restorers can proactively prepare.  

]]> http://www.randrmagonline.com/articles/91911 Wed, 01 Apr 2026 09:00:00 -0400 https://www.randrmagonline.com/articles/91911-is-weather-volatility-reshaping-restoration-demand Case Study: Rapid Contents Response After a Winter Pipe Burst in Michigan This case study of 1-800-Packouts of Michigan demonstrates their rapid response after a pipe burst in the dead of winter, overcoming freezing conditions and access challenges during the project. 

]]> http://www.randrmagonline.com/articles/91862 Mon, 02 Mar 2026 09:00:00 -0500 https://www.randrmagonline.com/articles/91862-case-study-rapid-contents-response-after-a-winter-pipe-burst-in-michigan What Household and Collectible Items Can Be Cleaned with Ultrasonic Methods Annissa@firehouseeducation.com (Annissa Coy) In this episode of Ask Annissa, Annissa explains how ultrasonic cleaning works and when it can be an effective restoration method for household and collectible items with heavy buildup. She covers suitable materials, common mistakes, and why proper chemistry, dwell time, and monitoring are critical to avoid damage.



]]> http://www.randrmagonline.com/articles/91847 Thu, 12 Feb 2026 09:00:00 -0500 https://www.randrmagonline.com/articles/91847-what-household-and-collectible-items-can-be-cleaned-with-ultrasonic-methods Catchlight Painting Announces Acquisition of RARE Restoration Now operating as RARE Restoration by Catchlight Painting, the acquisition brings specialized restoration services into the Catchlight family while maintaining the standards of quality and care that clients have come to expect.

]]> http://www.randrmagonline.com/articles/91840 Mon, 09 Feb 2026 12:00:00 -0500 https://www.randrmagonline.com/articles/91840-catchlight-painting-announces-acquisition-of-rare-restoration Cleaning and Deodorizing Antique Dolls After Wildfire Smoke Damage Annissa@firehouseeducation.com (Annissa Coy) In this episode of Ask Annissa, a homeowner impacted by the Pacific Palisades Fire asked for guidance on restoring her antique porcelain dolls damaged by the smoke. Annissa shares best practices for cleaning, deodorizing, and documenting.



]]> http://www.randrmagonline.com/articles/91833 Thu, 05 Feb 2026 09:00:00 -0500 https://www.randrmagonline.com/articles/91833-cleaning-and-deodorizing-antique-dolls-after-wildfire-smoke-damage How Franchising Drives Growth in the Restoration Industry mcgowank@bnpmedia.com (Kayla McGowan) On this episode of Ask The Expert, Beth Toenies of BELFOR Franchise Group shares how franchising supports growth, branding, staffing, and more. 

]]> http://www.randrmagonline.com/articles/91829 Wed, 04 Feb 2026 13:00:00 -0500 https://www.randrmagonline.com/articles/91829-how-franchising-drives-growth-in-the-restoration-industry Questions Homeowners have After a Fire Annissa@firehouseeducation.com (Annissa Coy) Homeowners often struggle to find and choose a qualified fire restoration company after a loss. Annissa Coy breaks down what proper onboarding looks like, what questions professionals should ask, and how to identify a trained, certified restoration team. 



]]> http://www.randrmagonline.com/articles/91815 Thu, 29 Jan 2026 13:00:00 -0500 https://www.randrmagonline.com/articles/91815-questions-homeowners-have-after-a-fire Best Practices for Handling and Cleaning Contents After a Wildfire Annissa@firehouseeducation.com (Annissa Coy) In this episode of Ask Annissa, she shares best practices for packout, transporting, and cleaning wildfire-contaminated contents. She gives restoration professionals clear, defensible protocols to share with their customers. 



]]> http://www.randrmagonline.com/articles/91803 Thu, 22 Jan 2026 13:00:00 -0500 https://www.randrmagonline.com/articles/91803-best-practices-for-handling-and-cleaning-contents-after-a-wildfire How to Safely Clean Soot-Damaged Books Annissa@firehouseeducation.com (Annissa Coy) After soot damaged a customer’s books in a kitchen fire, an industry professional asked for Annissa’s expert insights on cleaning them safely. See what works and what you should avoid.



]]> http://www.randrmagonline.com/articles/91790 Thu, 15 Jan 2026 09:00:00 -0500 https://www.randrmagonline.com/articles/91790-how-to-safely-clean-soot-damaged-books Safely Cleaning Smoke-Affected Crystals and Coral Annissa@firehouseeducation.com (Annissa Coy) Have you wondered how you can effectively clean smoke-affected crystals and coral? Annissa Coy shares why client onboarding matters and offers safe, gentle cleaning methods for these specialty items. 


]]> http://www.randrmagonline.com/articles/91775 Thu, 08 Jan 2026 09:00:00 -0500 https://www.randrmagonline.com/articles/91775-safely-cleaning-smoke-affected-crystals-and-coral How to Protect Your Restoration Business When Clients Move Contents Offsite Annissa@firehouseeducation.com (Annissa Coy) Annissa Coy explains how to protect your restoration company when clients move their cleaned contents to their own storage.

]]> http://www.randrmagonline.com/articles/91746 Thu, 18 Dec 2025 09:00:00 -0500 https://www.randrmagonline.com/articles/91746-how-to-protect-your-restoration-business-when-clients-move-contents-offsite How to Protect Belongings During Winter Freeze and Burst Pipe Season Stefan Figley of 1-800-Packouts explains how to safeguard belongings from freeze damage, prioritize recovery and prevent loss during winter emergencies.



]]> http://www.randrmagonline.com/articles/91738 Thu, 11 Dec 2025 08:00:00 -0500 https://www.randrmagonline.com/articles/91738-how-to-protect-belongings-during-winter-freeze-and-burst-pipe-season Empathy and Emotional Intelligence Drive Restoration Success mcgowank@bnpmedia.com (Kayla McGowan) JoAnn Wiechmann of Blue Kangaroo Packoutz explains how empathy and emotional intelligence improve customer experience and strengthen restoration teams.



]]> http://www.randrmagonline.com/articles/91725 Wed, 03 Dec 2025 09:30:00 -0500 https://www.randrmagonline.com/articles/91725-empathy-and-emotional-intelligence-drive-restoration-success Large Loss Contents Restoration: Expert Insights from Blue Kangaroo Packoutz mcgowank@bnpmedia.com (Kayla McGowan) In this episode of Ask The Expert, we sat down with the Blue Kangaroo Packoutz team, including Michael Case, David Gavilanes, Jon Current and Tyler Hawkins and we explored the complexities of large loss contents jobs.



]]> http://www.randrmagonline.com/articles/91605 Fri, 03 Oct 2025 09:30:00 -0400 https://www.randrmagonline.com/articles/91605-large-loss-contents-restoration-expert-insights-from-blue-kangaroo-packoutz The Human Side of Contents Restoration: Extending Comfort, Empathy and Hope after Disasters JoAnn Weichmann shares how contents restoration professionals offer more than their technical expertise with emotional intelligence.  

]]> http://www.randrmagonline.com/articles/91586 Tue, 23 Sep 2025 09:00:00 -0400 https://www.randrmagonline.com/articles/91586-the-human-side-of-contents-restoration-extending-comfort-empathy-and-hope-after-disasters Beyond the Box: Contents Restoration with Strategy, Empathy and Expertise mcgowank@bnpmedia.com (Kayla McGowan) Jessica Loveless of SERVPRO reveals how her team tackles complex contents jobs with precision, care and smart estimating.



]]> http://www.randrmagonline.com/articles/91559 Tue, 09 Sep 2025 13:00:00 -0400 https://www.randrmagonline.com/articles/91559-beyond-the-box-contents-restoration-with-strategy-empathy-and-expertise Protecting Workers During Wildfire Cleanup and Determining the Salvageability of Contents After the January 2025 wildfires in Los Angeles County, toxic smoke and contaminated contents highlight the urgent need for professional cleanup and strict PPE standards.

]]> http://www.randrmagonline.com/articles/91533 Tue, 19 Aug 2025 09:00:00 -0400 https://www.randrmagonline.com/articles/91533-protecting-workers-during-wildfire-cleanup-and-determining-the-salvageability-of-contents The Art and Strategy of Contents Restoration with Jeff Milligan mcgowank@bnpmedia.com (Kayla McGowan) In this episode of Ask the Expert, Jeff Milligan of Prism Specialties explores the strategy, sensitivity and best practices behind successful contents restoration from beginning to end.  



]]> http://www.randrmagonline.com/articles/91532 Mon, 18 Aug 2025 13:00:00 -0400 https://www.randrmagonline.com/articles/91532-the-art-and-strategy-of-contents-restoration-with-jeff-milligan 1-800-Packouts provides guidelines for homeowners affected by flooding As storm and hurricane season intensify, 1-800-Packouts offers essential safety and recovery advice for flood-affected homeowners.

]]> http://www.randrmagonline.com/articles/91483 Mon, 21 Jul 2025 06:52:23 -0400 https://www.randrmagonline.com/articles/91483-1-800-packouts-provides-guidelines-for-homeowners-affected-by-flooding Revolutionizing Contents Restoration: How AI is Reshaping Estimating and Inventory mcgowank@bnpmedia.com (Kayla McGowan) Jason Krohn and Chad Holland explore how AI is reshaping contents restoration, from faster inventories to smarter estimates.



]]> http://www.randrmagonline.com/articles/91442 Wed, 25 Jun 2025 09:30:00 -0400 https://www.randrmagonline.com/articles/91442-revolutionizing-contents-restoration-how-ai-is-reshaping-estimating-and-inventory Restoring Fire-Damaged Electronics: Why Surface Cleaning Isn’t Enough Soot and smoke contamination after a fire can silently destroy electronics from the inside out. Find out how science-based restoration, IPC standards and contamination testing ensure long-term safety and performance, far beyond what the eye can see.  

]]> http://www.randrmagonline.com/articles/91420 Tue, 10 Jun 2025 09:00:00 -0400 https://www.randrmagonline.com/articles/91420-restoring-fire-damaged-electronics-why-surface-cleaning-isnt-enough Scaling with Purpose: How CRS Grew to 60 Locations in 3 Years mcgowank@bnpmedia.com (Kayla McGowan) CRS’s Visionary Founder, Ashley Taylor, reveals how strategic focus and specialization fueled their explosive growth.

]]> http://www.randrmagonline.com/articles/91416 Fri, 06 Jun 2025 13:00:00 -0400 https://www.randrmagonline.com/articles/91416-scaling-with-purpose-how-crs-grew-to-60-locations-in-3-years Restoring electronics after fire or flooding offers a cost-effective solution for homeowners david.gavilanes@bkpackz.com (David Gavilanes) Replacing electronics damaged by fire or water can be costly and overwhelming for homeowners. Fortunately, restoration specialists offer a more affordable and efficient alternative revitalizing devices through expert techniques like decontamination, ultrasonic cleaning and component repair.

]]> http://www.randrmagonline.com/articles/91405 Mon, 02 Jun 2025 09:00:00 -0400 https://www.randrmagonline.com/articles/91405-restoring-electronics-after-fire-or-flooding-offers-a-cost-effective-solution-for-homeowners After catastrophic fire, homeowners have treasured collection restored by 1-800-Packouts of Southeast Massachusetts A Massachusetts couple’s beloved ceramic collection was nearly lost to fire, until expert help arrived.

]]> http://www.randrmagonline.com/articles/91403 Fri, 30 May 2025 09:00:00 -0400 https://www.randrmagonline.com/articles/91403-after-catastrophic-fire-homeowners-have-treasured-collection-restored-by-1-800-packouts-of-southeast-massachusetts Following devastating fire, Aurora family has precious memories preserved by 1-800-Packouts of Northern Illinois After a fire destroyed their home, one Aurora family found hope in the recovery of irreplaceable memories.

]]> http://www.randrmagonline.com/articles/91402 Thu, 29 May 2025 12:59:49 -0400 https://www.randrmagonline.com/articles/91402-following-devastating-fire-aurora-family-has-precious-memories-preserved-by-1-800-packouts-of-northern-illinois What Equipment Will I Need on a Wildfire Cleanup? Annissa@firehouseeducation.com (Annissa Coy) Check out these must-have tools and expert tips for wildfire cleanup. From HEPA vacuums to air scrubbers, learn how to tackle smoke, soot and debris effectively. Stay prepared for restoration challenges and protect your environment.

]]> http://www.randrmagonline.com/articles/91343 Fri, 25 Apr 2025 12:00:00 -0400 https://www.randrmagonline.com/articles/91343-what-equipment-will-i-need-on-a-wildfire-cleanup Exploring Contents Restoration and Catastrophe Preparedness with Stefan Figley mcgowank@bnpmedia.com (Kayla McGowan) In this episode of R&R's Ask the Expert, Stefan Figley, President of 1-800-Pack-Out, discusses the critical strategies for navigating contents restoration and catastrophe preparedness. Learn how proactive planning, effective workflows and industry-wide collaboration are shaping the future of restoration amid increasing challenges.

]]> http://www.randrmagonline.com/articles/91308 Wed, 09 Apr 2025 09:30:00 -0400 https://www.randrmagonline.com/articles/91308-exploring-contents-restoration-and-catastrophe-preparedness-with-stefan-figley