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Home » Topics » Columns

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disaster response planning

Disaster Response Plans — What Do You Need to Know?

Derek Preece
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
July 8, 2022
No Comments

Pandemic shows the need for emergency planning. Restoration firms can offer this service to clients.


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cross-contamination

Advanced PPE Techniques and Protection for Restorers

Barry Rice
Barry Rice
June 23, 2022
No Comments

Use these techniques to minimize risk at jobsites and prevent the bringing home of hazardous materials.


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respirator

Awareness and Effort: Respirator Use in the Restoration Industry, Part 2 of 2

Barry Rice
Barry Rice
May 23, 2022
No Comments

“In the first part of this series, I identified the steps to create a respiratory protection program. This second article will cover how to implement and follow your program. Once everything is implemented, you will have an OSHA-compliant program tailored to your company and designed to protect employees from the hazards in the Restoration Industry,” Barry Rice, CSP, writes.


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allergens and indoor air quality

Fire and Furry: Effectively Using Containment to Create Cleaner Indoor Air

Keith Gangitano
Keith Gangitano
Michael A. Pinto
Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS
May 17, 2022
No Comments

No, that is not a typo, it is definitely meant to be furry and not fury. We are talking about indoor air quality (IAQ) here, not Armageddon. But, make no mistake about it, for severe allergy sufferers the differences often feel like semantics.


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luis-villasmil-4V8uMZx8FYA-unsplash_web.jpg

Constructive Feedback: Delivering and Receiving For Continuous Improvement

Restoring Success
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
Paul Headshot_Closeup.jpg
Paul Pinchak
May 12, 2022
No Comments

The ability to deliver and receive feedback in a constructive manner is an essential tool to help any business, and individual, prosper.


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water damage restoration

How to Increase Profitability and Morale in Your Water Restoration Business

Cassandra McDowell
Cassandra McDowell
Kevin Molway
Kevin Molway
May 10, 2022
No Comments

The success of your water damage restoration business is dependent on the quality of work your production staff puts out and the feeling the water damage victim is left with after the fact.


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customer service on property restoration jobs

10 Tips Restorers Should Consider When Working for Homeowners

Restorer’s Digest
Sean Scott
Sean M. Scott
April 27, 2022
One Comment

In most cases when a home is damaged by a disaster, the homeowner(s) are already upset by the time the restorer gets there. The last thing a restorer wants to do is add insult to injury by doing or not doing something that could add stress or make the situation worse.


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sustainable restoration workforce

Building a Sustainable Restoration Workforce

A Water Restoration Career Path Outlined
Lorne McIntyre
Lorne McIntyre CR
April 20, 2022
No Comments

“Creating a clearly planned education and career path for your technicians will help with employee retention and improve the dedication and quality of your restoration efforts,” Lorne McIntyre writes. This article focuses on the role of a technician from day one to an RIA Certified Restorer and can be used as a guide to not only develop employees but attract more talented candidates.


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water damage pro

6 Best Practices for Water Damage Restoration Professionals

Joshua Miller
Josh Miller
April 19, 2022
No Comments

“In a crowded marketplace, it can be hard to cut through the noise and reach customers,” Josh Miller writes. “With a micro approach that focuses on how we can do our jobs more effectively, and a macro approach that communicates our expertise to the marketplace, we can all help promote the credibility and competence of the professionals in our industry.”


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The Key to Your Restoration Business Being Found Online

The Key to Your Restoration Business Being Found Online? Be a Real Company

Jeff Carrier
Jeff Carrier
April 18, 2022
No Comments

“Being a real company sounds like a simple task in theory, but in reality, it is not a consistently followed practice. So what does ‘be a real company’ mean? It requires doing the small and sometimes neglected items that you would normally complete while trying to build your company in your local market,” Jeff Carrier writes.


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