Managing Your Restoration Business

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As a business consultant, I have noticed over the years there is a lot of misunderstanding around real accountability. Most people think about it one way then have to deal with the consequences of that thinking, and never connect the dots on the fact that their interpretation of accountability is creating the problems they don’t want in the first place.

Fire damage restoration seems pretty straight forward from the outside. Remove and clean the contents, clean and restore the home, remove odors, bring the contents back, and move on to the next job. Yes, that is a very high birds-eye view of the process, but covers the basic steps. 

A few years ago, a restoration client of mine asked me what he could do to speed up payment from bank escrow accounts for the insurance claim work he had done. 

Networking is imperative to success is any business or industry, including restoration and remediation. Where a debate ensues is with whom you should be networking.

A much over-looked resource for contents cleaning jobs is sub-work for another contractor. In some cases the other contractor you want to do work for may also do contents cleaning work within their own company. But maybe they are too busy to take a particular job and yet they don’t want to say no to an adjuster with whom they have a good relationship.