Managing Your Restoration Business

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In previous articles, I have written about the need for increased focus in your business: focus on the few market segments that will generate the majority of your revenue growth; focus on the needs of your core customer groups, not just your internal processes and service offerings; and focus on establishing your brand, what your company stands for, and the image it creates in the minds of those customers who will be the foundation for your sustained growth.

Zolman Restoration, a full-service restoration company specializing in fire, water, and other restoration services, has brought on Matt Dinverno to serve as a new Business Development contact with a focus on commercial, institutional, industrial, and multifamily clientele. Zolman Restoration Founder & Principal Todd Sachse made the announcement.

The restoration industry gives business owners a very unique opportunity. You can create an amazing business that pays you very well while providing services that can help a family or a community in need.

As I read the email from the desk adjuster who was stationed over 1,000 miles away from the claim location, a series of questions flooded my mind. I suspect that most restorers in this predicament would have thoughts along the same lines.