Insurance/Legal Matters in Restoration

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Mayuri Rastogi will serve as a senior account manager, Aaron Roland will assume the position of account executive, AJ Donaldson will step into the account manager role, and Daniel Wilhelm will advance to assistant vice president.

During catastrophic events, the success of restoration isn’t measured by how fast your crews mobilize, but how well the work is documented and can be defended months or even years later.

From protecting emergency services to driving pricing transparency and contractor rights, the RIA’s 2025 advocacy delivered measurable wins that strengthened restoration businesses nationwide. 

Restoration estimates often overlook the soft costs like insurance, bonds, and management fees. Here’s why these factors matter and how you can include them in Xactimate. 

Todd Sangid of DocuSketch shares how better communication and documentation can restore trust in the insurance process and streamline restoration work.

ServiceMaster Restore’s John Tovar discusses scaling your restoration business and supporting veterans through career pathways.

Josh Ehmke of One Claim Solution breaks down the legal trends in water damage claims and how contractors can protect their work and their rights.

Todd Sangid joins Ask The Expert to reveal surprising insurance survey results and the opportunity to educate our consumers. 

As estimating platforms evolve, restoration contractors face new challenges and opportunities. Learn how Cotality is reshaping program workflows and what it means for your business.