Insurance/Legal Matters in Restoration

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Every cleaning and restoration contractor knows there are times where they are working on or around some pretty valuable items.

Usually mold testing is done with an inspection plus air and/or tape sampling. In recent years, our industry has seen a new method of mold testing – Environmental Relative Moldiness Index (ERMI) and sometimes it’s cousin HERTSMI-2.

Every restoration contractor seems to know an insurance agency can be a good source for referrals. Most marketers have noticed marketing to insurance agencies is becoming less productive over time. The good news is – there is a way to reverse the trend by understanding how and why it is happening.

The U.S. Department of Labor recently updated regulations outlining overtime requirements. The restoration industry is not immune from compliance. Here is what you need to know about the changes.

It is not often that you find restorers without Contractor Pollution Liability (CPL) these days, as it is required by almost all TPAs, insurance companies, property managers, and anyone else who might send you work.

Restoration firms providing biohazard cleaning services need special training and insurance coverage to manage the additional risks associated in performing this type of work.

If you have read my columns in R&R over the years, you know I complain and warn a lot about the coverage problems with the liability insurance policies sold to restoration firms.

Catastrophe situations typically involve numerous flood claims, making for brisk business for restoration companies. When a property owner states they have insurance, it would be wise to clarify if it is going to be a standard property claim, or insurance through the National Flood Insurance Program (NFIP). 

I am a big fan of the restoration networks. My company designs, builds and sells business insurance policies to restoration contractors. We have been at it on a full time basis for over a dozen years now. Most of the ARMR customer base of restoration contractors participates in one or more restoration networks.