Insurance/Legal Matters in Restoration

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The restoration and insurance industries have been intertwined for quite some time, but 2025 marks a pivotal shift toward transparency, trust and teamwork. Are you ready to be part of the change?

On this episode of Ask The Expert, Genesis Brown, Founder and CEO of Smart Claims Administration, breaks down the costly mistakes restoration contractors make when managing their claims. From documentation errors to carrier tactics, find out how you can streamline your process. 

Restoration professionals face unpredictable risks that traditional insurance may not cover. Find out how 831(b) plans can fill these gaps, offering structured risk management and financial stability. Check out these key questions you should ask potential administrators to ensure compliance and long-term success.

The ongoing conflict between restoration contractors and insurance adjusters has reached a breaking point, jeopardizing business growth, professional reputations and industry standards. It’s time to reclaim control, redefine roles and focus on what truly matters, restoring properties and protecting our customers without compromising our integrity or profitability.

Estimating is more than just matching the final numbers, it's about understanding what went wrong and fixing it before it happens again. Discover how breaking down job costs line by line can improve accuracy, accountability and profitability.

Running a restoration business comes with its own set of risks, but these days, skyrocketing insurance costs, coverage exclusions and unpredictable disruptions are making it harder than ever to safeguard your company.

Join Garret Gray, President of Cotality’s Insurance Solutions, as he recaps the highlights of INTRConnect 2025, discusses innovative solutions in the property insurance industry and unveils details for INTRConnect 2026.

Navigating the world of homeowners' insurance can be daunting, especially in high-risk areas. Discover how policyholders can take charge, carriers can offer critical clarity and how emerging tech bridges the gap to create tailored, comprehensive insurance solutions.

Restoration professionals face a unique set of challenges, from natural disasters to supply chain disruptions and regulatory changes. This Q&A, Dustin Carlson, President of SRA 831(b) Admin, discusses how restoration businesses can effectively manage these evolving risks.

As we welcome 2025, restoration companies are determined to overcome the hurdles of the past year. With soaring inflation, skyrocketing insurance premiums and higher deductibles, the industry faces unprecedented challenges. Homeowners are now opting for higher deductibles and are hesitant to file claims, resulting in a decline in sales and increased competition. To thrive in this new landscape, restoration companies must evolve by understanding their clients' needs, building confidence, offering flexible payment options and maintaining consistent follow-ups.