Insurance/Legal Matters in Restoration

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Spring rain means more water damage claims. Learn how you can assess, mitigate and advocate.

When contractors, adjusters, and carriers align through clear communication and 360 documentation, restoration work becomes faster, more accurate and far less contentious.

Disasters are on the rise and navigating insurance claims can be overwhelming. Learn about expert-backed strategies to help streamline the process, avoid common issues and ensure your customer’s property is protected.

The restoration and insurance industries have been intertwined for quite some time, but 2025 marks a pivotal shift toward transparency, trust and teamwork. Are you ready to be part of the change?

On this episode of Ask The Expert, Genesis Brown, Founder and CEO of Smart Claims Administration, breaks down the costly mistakes restoration contractors make when managing their claims. From documentation errors to carrier tactics, find out how you can streamline your process. 

Restoration professionals face unpredictable risks that traditional insurance may not cover. Find out how 831(b) plans can fill these gaps, offering structured risk management and financial stability. Check out these key questions you should ask potential administrators to ensure compliance and long-term success.

The ongoing conflict between restoration contractors and insurance adjusters has reached a breaking point, jeopardizing business growth, professional reputations and industry standards. It’s time to reclaim control, redefine roles and focus on what truly matters, restoring properties and protecting our customers without compromising our integrity or profitability.

Estimating is more than just matching the final numbers, it's about understanding what went wrong and fixing it before it happens again. Discover how breaking down job costs line by line can improve accuracy, accountability and profitability.

Running a restoration business comes with its own set of risks, but these days, skyrocketing insurance costs, coverage exclusions and unpredictable disruptions are making it harder than ever to safeguard your company.

Join Garret Gray, President of Cotality’s Insurance Solutions, as he recaps the highlights of INTRConnect 2025, discusses innovative solutions in the property insurance industry and unveils details for INTRConnect 2026.