Insurance/Legal Matters in Restoration

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Insurer provides complimentary smart home kit, premium discount to customers.

How to get free insurance from the vendors that work for you as well as tips on how to avoid becoming an insurance company of last resort.

“In the first part of this series, I identified the steps to create a respiratory protection program. This second article will cover how to implement and follow your program. Once everything is implemented, you will have an OSHA-compliant program tailored to your company and designed to protect employees from the hazards in the Restoration Industry,” Barry Rice, CSP, writes.

In response to an explosion of “toxic mold” claims in 2000-2001, the insurance industry acted in unprecedented unison to universally get rid of all claims related in any way to mold. They didn’t stop at just excluding claims from mold; they threw bacteria into the exclusion as well.

“When restorers allow insurers to make major changes to prices and scopes of work, it creates a serious risk that policyholders will end up with something less than what restorers believe in their professional judgment are the best methods to return properties to their pre-loss condition.”

In this episode of Ask the Expert, Doug Quinn talks about the American Policyholder Association’s work advocating for policyholder benefits and promoting solutions in insurance coverage, the insurance claim process, and the repair and rebuilding process for policyholders across the U.S.

In this first article of a two-part series on respiratory hazards and protections, Barry Rice, CSP, shares steps to correctly set up a respiratory protection program. In the second article, next month, he will cover how to implement and follow the program.

How is the adjuster to know if you handled the job like Stan in a Van or a top-shelf company? The answer is documentation. The problem is that too many restorers don’t understand the mechanics of how to put together a good file that properly supports the invoice. They expect the adjuster to simply take their word for it.