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What would you do?” asked the voice on the phone. I get this question almost every day of my working life, from every corner of the U.S., from contractors, engineers, architects, plant managers, insurance professionals, technicians, you name it – they all want to know what I’d do in their position. 

This periodic article in R&R expresses the views and opinions of industry professionals and suppliers on various restoration-related topics. This month, we are talking about GPS tracking. Check out the input from independent contractors, a franchisor, and a supplier.

To demolish, or not to demolish, that is the question. In a nod to William Shakespeare’s Hamlet and perhaps one of the most popular lines in English literature, we are constantly faced with this issue in our industry.

Nine case studies and more than 1,000 votes! Thank you to everyone who made the 2016 Case Study Contest such a raving success!

If you have read my columns in R&R over the years, you know I complain and warn a lot about the coverage problems with the liability insurance policies sold to restoration firms.

Within this issue of R&R, we’ve talked about drying out spaces, when to demo, when not to demo, where to potentially place drying equipment, and so on.

Upon waking up in the morning, most people instinctively reach for their mobile phone.

Soon hurricane season will be upon us, and depending upon climate shifts, could inundate your business with additional work. But how will potential clients find you when that twist of fate occurs? 

Each year we spend billions of dollars to respond to and recover from disasters, large and small. This money ultimately comes right out of our pockets in the form of higher insurance premiums and taxes.

Restoration is one of the most unpredictable businesses in the modern economy. Contractors will often go days, or even weeks, without seeing a new and legitimate job opportunity.