There’s an old saying that when all you have is a hammer, everything looks like a nail. When it comes to restoring garments and other textiles involved with an insurance claim, a full tool box is required to successfully handle dozens of types of contaminants, hundreds of types of materials, and thousands of types of items.
A variety of data technology innovations over the years have led the way to new and improved processes in the property claims/risk assessment space. Those innovations have aimed to improve the manual functions routinely conducted in the field.
When I was approached about addressing the topic of bedbugs for this issue of R&R, I instantly knew I wanted to put product and remediation talk aside. This article has a very difference focus that in many ways is more important.
Handling a large-loss fire doesn't just involve restoring the property to a pre-loss condition, but also being sensitive and understanding with the occupants of the affected home or business.
Operators of restoration companies (many considered small businesses and/or family businesses) need to seek balance between management skills, soft skills (leadership) and technical skills.
In October of 2015, 911 Restoration took on the challenges presented by the flooding of South Carolina homes and businesses in the aftermath of Hurricane Joaquin.
Fire and smoke damage can be one of the most challenging remediation tasks. There’s the actual damage from the fire, which is relatively straightforward, and then there’s the smoke.
No matter the sector of the restoration industry you work in, it’s likely you meet people on their very worst day, almost every day. Any property loss is devastating for the families impacted, but what about when there’s another kind of loss – of human life – within a space.