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Home » Topics » Featured Stories

Featured Stories
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The Power of Focus

The Power of Focus: Understanding Critical Needs of Your Customers (Part 1)

“Ask not what your customer can buy from you. Ask what you can do for your customer.”
Tom Cline
September 9, 2016
No Comments

This blatant rip-off from President John F. Kennedy’s 1961 inaugural speech points to an important change in marketing required in order to create a competitive advantage for your business.


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Mold Illness

Is Mold Illness Affecting Your Customers?

Hint: For many, the answer is YES! And genes play a starring role.
Sanjay Gupta
September 7, 2016
No Comments

One of the biggest challenges faced by people sick from mold is the fact that doctors, friends, and other family members dismiss their symptoms. Many victims of mold sickness are labelled as hypochondriacs and accused of not being sick at all.


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Ghosts Myths and the Miracle Mineral Asbestos

Ghosts, Myths, and the Miracle Mineral Asbestos

No-see-ums and the R&R Struggle
Derrick Denis
September 7, 2016
No Comments

As members of the restoration and remediation (R&R) industry, we are in the business of ghost busting. On a daily basis, we battle mysterious, invisible and scary stuff. Most of our foes are imperceptible, being unseeable, untouchable and unsmellable. 


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Forensic biohazard and crime scene contents cleaning

Forensic, Biohazard, & Crime Scene Contents Cleaning

Annissa Coy
Annissa Coy
September 6, 2016
One Comment

Forensic cleaning is quickly becoming a high profit center into which restoration companies are looking to expand. Largely, no doubt, because profit margins range from 85-95%.


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Real time is all that matters

Real Time is All That Matters

Fast is not longer fast enough in restoration.
Garret Gray
September 5, 2016
No Comments

Expectations of restoration contractors have been changing for several years, and we are facing a tipping point where fast is no longer fast enough — real-time is all that matters.


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Bed bug remediation

A Restorer's Guide to Adding Bed Bug Remediation Services

David Walters
September 1, 2016
No Comments

I’ve worked with many individuals and organizations who are interested in adding services to tackle the ever-present and pervasive bed bug issues that continue to plague many property owners across the United States.


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Thermalfogger

After a Fire: Focusing on Indoor Air Quality

Dr. Alice Delia
August 31, 2016
One Comment

After a fire, there is a rush of activity in an effort to return the damaged spaces to pre-fire condition.


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Moisture-Content-And-Relative-Humidity-tests

How Do You Know That Concrete is Dry?

Moisture content, measuring methods, and meanings
Andrew Rynhart
August 18, 2016
No Comments

When drying concrete after water intrusions, it is important to monitor and measure the moisture content of the concrete in two phases: First during the drying phase; and again after the drying is complete.


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Restorers-Perspective_putting-people-before-profit

Restorer's Perspective: Putting People Before Profit

Ethics, mission, and insurance industry corruption
Jarrett Dixon
August 17, 2016
No Comments

Most people in this industry have an interesting journey – a story to tell of how they got here; how they landed in a business that is all about others, and not ourselves. 


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Odor Removal

Sniffing Out New Profits in Odor Elimination

Do more jobs, faster, using innovative liquid + gas method
August 15, 2016
No Comments

Odors, good or bad, vary vastly from person to person. It is our own perception that governs our sense of smell in the most basic of terms. A more technical overview of our fundamental knowledge of aroma is mediated by the olfactory nerve.


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