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Home » restoration management

Articles Tagged with ''restoration management''

Violand Vault

Video: Violand Vault | Effective Decision Making

April 24, 2019
No Comments

Should you physically beat up your customers? Of course not. If your employees are beating up customers in order to enforce company policy, clearly they haven't been taught the skills of effective decision making. 


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catastrophe claims

CAT Claims: What Happens When You Choose to Join the Circus

Part 2 of 3-part catastrophe claims series.
Les Cunningham
March 1, 2018
No Comments

So you decided to go to the Texas Coast after much discussion! You had been told that if you came down you would have all of the work you wanted and or could handle. You would figure out where you were going to stay when you got there. You drove straight through, anxious to get there and anxious to get started.


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Making Hay During Catastrophes

Making Money During Catastrophe Restoration

Timothy E. Hull
Timothy E. Hull CR
April 25, 2017
No Comments

Shortly after graduating from college, I spent the better part of four years living on a horse farm in rural Southwestern Pennsylvania. In addition to working as a national account manager for the 84 Lumber Company, I spent my spare time mucking stalls, feeding horses, mending fences, and making hay on the farm in exchange for rent.


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restoration reminders

4 Reminders for Restoration Pros during the Start of Every Project

adam webster
Adam Webster
April 5, 2017
No Comments
Proper packouts, in-place drying, cross-contamination, & relationships.
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Managing the Anxiety of Restoration Work

Managing the Anxiety of Restoration Work

Jeff Jones Amy B. Shannon
April 5, 2017
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Workplace anxiety is a serious condition that affects two out of every five workers. Chances are one or more of your co-workers is dealing with it right now. If an owner or leader in the business happens to be one of them, its impact could directly influence decisions that may lead to stalled growth and side effects to the company culture and performance.


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editor's blog

Remembering Customer Service during CAT Claims

Michelle Blevins
Michelle Blevins
April 3, 2017
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This special issue of R&R covers CAT work from every angle. Or so I thought, until I was traveling back from Insights in Grapevine, Tex., last month.


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CCorner 032217

Coach's Corner: The Best Test Series - Dare to Dream! | Episode 20

March 22, 2017
No Comments
When did you last take time to reflect on how far you've come with your business? Don't get too caught up in the day-to-day stress and grind and in turn lose focus on why you joined this industry in the first place.
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annissa referrals

Ask Annissa: Best Way to Ask Insurance Agents for Referrals

Annissa Coy
Annissa Coy
March 16, 2017
No Comments
You have a great relationship with some insurance agents, but they have yet to refer anyone to your company. Now what?
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Driving Your Organization to Success

Driving Your Organization to Success

Tom Cline
January 16, 2017
No Comments

Back when I was in high school—before many of you readers were born—our driver’s education course was based on the Smith System® of driving. 


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Coachs Corner 011117

Coach's Corner: The Best Test Series - The Best Leave a Legacy | Episode 15

January 15, 2017
No Comments
In this week's video, Art and Dan talk about how the best of the best in restoration establish a legacy.
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November 21, 2025

Live Announcement: R&R Technician Award Presentation

Join us for the live announcement of the 2025 R&R Technician Award winner! This prestigious award celebrates restoration professionals who demonstrate leadership, integrity and excellence in the restoration industry. This year’s award is proudly sponsored by Violand Management Associates; the award highlights the vital role technicians play in driving the restoration industry forward.

January 20, 2026

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