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Managing Your Restoration Business

Video: Violand Vault | Using the Rulebook to Build Trust

May 13, 2019

Managing a small business is a risky proposition. A gamble, in some aspects. It'd be easy to get spooked. sometimes you have to make a huge decision. Do you have the guts to fall back on your mission statement and do the right thing? Hopefully you do, because it builds trust. Jeff Jones tells us how having effective decision making skills makes all the difference in this week's installment from the Violand Vault.

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KEYWORDS: customer service employee training restoration management risk management

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