Can you successfully restore an item after water or fire damage? Or is replacement a better option? Annissa Coy shares why restorability involves more than what you can see, monetary and sentimental value should always be taken into consideration as well as several other factors.
Homes that never caught fire can be affected by wildfire smoke, and it isn’t always visible. Annissa Coy shares how restorers should assess smoke contamination, evaluate affected contents, understand testing limitations, and determine when professional environmental testing and post restoration/remediation verification is necessary.
Firehouse Education opens registration for its Hands-On Restoration Training Experience, offering restorers immersive, real-world instruction in fire restoration, pack-outs, cleaning, deodorization, and industry best practices.
Owner of Fire House Education and Industry mogul Annissa Coy shares some of the best ways to navigate the most important part of a pack-out: the emotional side.
Fire chasing in the restoration industry is a very hot topic, pun not totally intended. Chasing fires presents ethical issues, among other things. In this week’s video, Annissa has tips for how to get literally buried in fire damage restoration work without going on a single chase.
There are three things you need to work into every client experience, to wow them every time - and have them sing your praises on your customer testimonials.