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Home » Keywords » firehouse education

Items Tagged with 'firehouse education'

ARTICLES

Ask Annissa
Ask Annissa

Ask Annissa: Land Fire Damage Jobs Without Chasing!

February 25, 2021
No Comments

Fire chasing in the restoration industry is a very hot topic, pun not totally intended. Chasing fires presents ethical issues, among other things. In this week’s video, Annissa has tips for how to get literally buried in fire damage restoration work without going on a single chase.


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ask annissa 100416

Ask Annissa: Get that WOW Client Experience - Every Single Time

Annissacoy 200
Annissa Coy
November 3, 2016
One Comment
There are three things you need to work into every client experience, to wow them every time - and have them sing your praises on your customer testimonials.
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annissa bedding

Ask Annissa: Can I Save Bedding (Mattress Included) After a Fire?

Annissacoy 200
Annissa Coy
September 1, 2016
No Comments
In some rare cases, bedding and mattresses are salvageable.
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annissa

Ask Annissa: What Deodorization Process is Best for Various Contents?

Annissacoy 200
Annissa Coy
August 25, 2016
No Comments
Liquid deodorizer, hydroxyl, ozone, or nothing? What is best for smoke odor removal?
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nightmare customers part 2

Ask Annissa: Dealing with Nightmare Clients (Part 2)

The customer's experience during a loss is 100% your responsibility
Annissacoy 200
Annissa Coy
March 23, 2016
No Comments
In this video, Annissa outlines how the customer's experience is all on you -- not the adjuster, insurance company, or anyone else involved in the process.
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nightmare clients part 1

Ask Annissa: Dealing with Nightmare Clients (Part 1)

Educating your clients can help you avoid nightmare clients all together
Annissacoy 200
Annissa Coy
March 16, 2016
No Comments
In this video, Annissa talks about the first of her three steps: Educate the client about your process.
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angry customer

Ask Annissa: Dealing with Nightmare Clients

Hint: It's not your client's fault, it's YOURS!
Annissacoy 200
Annissa Coy
March 10, 2016
No Comments
This is the start of a new series! So be on the lookout for upcoming Ask Annissa columns on working effectively with clients from start to finish.
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Contents-Corner-window-cleaning

6 Steps to Get Fire-Damaged Windows Squeaky Clean

Annissacoy 200
Annissa Coy
March 9, 2016
No Comments

Cleaning windows affected by fire damage can be very time consuming. If you are lucky enough to get a job where the windows actually lift out or fold in for cleaning, then you’ve got it easier than most of us.


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contents cleaning

Ask Annissa: How Much Contents Restoration Work is Really Out There? (Hint: A Lot!)

Fire damage is not the only type of contents restoration insurance claim
Annissacoy 200
Annissa Coy
February 25, 2016
No Comments
You might be surprised just how far this industry niche can take you.
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ask annissa contents

Ask Annissa: 4 Questions to Ask Yourself when Evaluating Contents

Learn to maximize profits and productivity
Annissacoy 200
Annissa Coy
February 19, 2016
No Comments

Evaluating what contents to restore and what contents should be logged and destroyed is a critical part of your restoration process.


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More Articles Tagged with 'firehouse education'
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June 8, 2021

Contractor Connection RESTORE Conference & Expo - NOW VIRTUAL

Contractor Connection, the industry leader in contractor managed repair services, provides insurance carriers and consumers access to a national network of residential and commercial contractors who are vetted and managed for performance to deliver quality repairs in a timely manner with exceptional customer experiences for property owners. 

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Women in Leadership | A Violand Executive Summit Special Event

A Violand Executive Summit special event.

August 24, 2021

The Collective by CORE

CORE Group Announces: The Collective by CORE - A Unique Industry Conference Experience Unlike Any Other in The Live Music Capital of the World, Austin TX August 24th – 26th 2021

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Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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