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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the Editor-in-Chief of Restoration and Remediation (R&R) magazine, bringing nearly 10 years of marketing and communications experience in the restoration sector. With a solid foundation in content creation, editing, and social media strategy, Kayla respects the vital work of the industry. At R&R, she develops content that engages and informs restoration professionals and manages content strategy for The Experience Events, bridging the cleaning and restoration industries. Outside of work, Kayla is an avid foodie who loves exploring new culinary experiences. She enjoys spending time with her family and embracing the outdoors. Kayla is excited to connect with industry professionals and contribute to R&R’s ongoing success. Reach her at mcgowank@bnpmedia.com or 757-849-2461.

Articles

ARTICLES

Ask the Expert: Educating Consumers and Bridging Insurance Gaps
Ask the Expert

Educating Consumers and Bridging Insurance Gaps

Todd Sangid shares DocuSketch’s survey results on insurance gaps and how technology can help rebuild consumer trust
Kayla McGowan
Kayla McGowan
August 20, 2025
No Comments

Todd Sangid joins Ask The Expert to reveal surprising insurance survey results and the opportunity to educate our consumers. 




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Ask the Expert: The Art and Strategy of Contents Restoration with Jeff Milligan
Ask the Expert

The Art and Strategy of Contents Restoration with Jeff Milligan

Jeff Milligan Shares Expert Tips on Contents Restoration and Emotional Care
Kayla McGowan
Kayla McGowan
August 18, 2025
No Comments

In this episode of Ask the Expert, Jeff Milligan of Prism Specialties explores the strategy, sensitivity and best practices behind successful contents restoration from beginning to end.  




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From Local Roots to Lasting Impact: Building a Restoration Brand
Ask the Expert

From Local Roots to Lasting Impact: Building a Restoration Brand

Branding Tips for Restoration Professionals from Crystal Williams
Kayla McGowan
Kayla McGowan
August 15, 2025
No Comments

In this episode of Ask The Expert, Crystal Williams shares practical branding strategies for restoration businesses, from authenticity to cost-effective marketing wins. 




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TradeTalks episode 37: From Carpet Cleaning to Building a Family Legacy
Trade Talks: Unlocking The Experience

From Carpet Cleaning to Building a Family Legacy

Kayla McGowan
Kayla McGowan
August 14, 2025
No Comments

Mark Violand joins TradeTalks: Unlocking The Experience and shares his journey in the industry, family legacy and his insights from his 44 years of experience.




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Bridging the Gap: Transparency and Technology with Lindsay Bunker
Ask the Expert

Bridging the Gap: Transparency and Technology with Lindsay Bunker

Lindsay Bunker Shares How JobSight is Driving Transparency and Effeciency in Restoration
Kayla McGowan
Kayla McGowan
August 13, 2025
No Comments

In this episode of Ask The Expert, Lindsay Bunker of JobSight shares how restoration contractors can boost their team's alignment, simplify KPIs and embrace technology built for the field.




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TradeTalks episode 36: From Banking to Founding his Own Business
Trade Talks: Unlocking The Experience

From Banking to Founding His Own Business

Kayla McGowan
Kayla McGowan
August 7, 2025
No Comments

Jorge Villalobos joins TradeTalks to share his restoration journey, The Experience’s impact and the importance of Spanish sessions in the industry.




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Ask the Expert: Best Practices, Emotional Impact and the Future of Flood Response and Restoration
Ask the Expert

Best Practices, Emotional Impact and the Future of Flood Response and Restoration

Stefan Figley shares flood response insights, the emotional impact and the future of restoration strategies
Kayla McGowan
Kayla McGowan
August 6, 2025
No Comments

In this episode of Ask The Expert, Stefan Figley of 1-800-Packouts discusses Texas flood recovery, the emotional toll and best practices for future disasters.




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R&R Q&A - Emergency Management Plans: Why Every Commercial Property Needs One

Emergency Management Plans: Why Every Commercial Property Needs One

George Hernandez, Senior Vice President of Commercial Operations/Signal Liaison for PuroClean, shares how disaster planning reduces downtime, damage and risk
Kayla McGowan
Kayla McGowan
August 5, 2025
No Comments

In this Q&A, George Hernandez of PuroClean, explains how emergency planning helps commercial properties reduce risk, speed up recovery and protect operations. 


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touchscreen verifying air purifier filter at GOOD

Indoor Air Quality Q&A: Mold, Moisture and Ventilation

Tony Abate breaks down the health and environmental risks of poor indoor air quality
Kayla McGowan
Kayla McGowan
August 4, 2025

In this expert Q&A, Tony Abate, explains why indoor air quality is a growing health and climate concern is and what you can do about it.


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Ask the Expert: Nominations for the 2025 R&R Technician Award are Open!
Ask the Expert

Nominations for the 2025 R&R Technician Award are Open!

Nominate a restoration technician who goes above and beyond! Nominations close on August 31, 2025.
Kayla McGowan
Kayla McGowan
August 1, 2025
No Comments

R&R’s annual Technician Award, sponsored by Violand Management Associates, is now accepting nominations to honor the industry’s frontline professionals. 




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View All Articles by Kayla McGowan
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