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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

Articles

ARTICLES

meeting a customer to go over insurance documents

Why Communication During Restoration After a Hurricane Matters Most

Clear updates, expectations, and transparency help reduce stress and project delays
Kayla McGowan
Kayla McGowan
Scott Miller
Scott Miller
May 14, 2026
No Comments

Communication during hurricane restoration helps reduce customer stress, delays, and better understanding of the process. 


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Meteorologist analyzing climate change consequences on weather map

2026 Hurricane Forecast Shows Fewer Storms but Greater Risk

Learn why lower storm count can still produce major losses for restorers
Kayla McGowan
Kayla McGowan
May 8, 2026
No Comments

Here’s why the 2026 hurricane forecast still poses serious risk for restorers despite fewer predicted storms. 


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A contractor walks a homeowner through hurricane preparedness planning, including emergency supplies, documentation, and storm readiness checklists

Why Hurricane Preparation Matters as Much as Cleanup for Homeowners

Why preparation, documentation, and early action improve the claims process after a hurricane
Kayla McGowan
Kayla McGowan
Shawn Hester
Shawn Hester
May 7, 2026
No Comments

Learn how restorers can help homeowners prepare efficiently and effectively before hurricane season with better documentation, safety, and preparation.


Read More
Editor's Note - Getting Hurricane-Ready: How Restoration Professionals Can Prepare Before the Storm

Getting Hurricane-Ready: How Restoration Professionals Can Prepare Before the Storm

Why planning, staffing, safety, and systems are critical before hurricane season begins
Kayla McGowan
Kayla McGowan
May 1, 2026
No Comments

Industry professionals and experts share how restorers can prepare for the upcoming hurricane season with proper planning, staffing, and operational readiness.



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Women in Restoration: Leadership, Training, and Industry Impact
Ask the Expert

Women in Restoration: Leadership, Training, and Industry Impact

How structure, confidence, and real-world training are shaping the next generation
Kayla McGowan
Kayla McGowan
April 30, 2026
No Comments

Staci Sargent shares how leadership, training, and real-world experience are shaping the future of women in restoration.




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Darren Hudema, the 2026 RIA Volunteer of the Year

Darren Hudema: RIA Volunteer of the Year and a Life of Service in Restoration

The RIA Volunteer of the Year Darren Hudema reflects on his career, mentorship, and undeniable impact on the restoration industry
Darren Hudema
Kayla McGowan
Kayla McGowan
April 28, 2026
No Comments

Darren Hudema reflects on his 50-year career in the restoration industry, mentorship, and leadership as the RIA Volunteer of the Year.


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Technical Tip Tuesday: 5 Overlooked Items That Impact Restoration Estimates and Profitability
Technical Tip Tuesday Presented by DocuSketch

5 Overlooked Items That Impact Restoration Estimates and Profitability

How small improvements in your documentation help improve your accuracy and reduce loss of revenue
Kayla McGowan
Kayla McGowan
April 28, 2026
No Comments

Here are 5 commonly overlooked items in the restoration industry and how better documentation improves your estimates, risk management, and profitability. 




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Ask the Expert - Women in Restoration: Leadership and Building a Family Business
Ask the Expert

Women in Restoration: Leadership and Building a Family Business

Communication, systems, and resilience are what help drive success in the restoration industry
Kayla McGowan
Kayla McGowan
April 22, 2026
No Comments

Alma West of Quick Dry Water Restoration and Magdalena Rebuild shares how she built her businesses by focusing on leadership, communication, and improving customer experience.




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Technical Tip Tuesday: 5 Steps to Improve Documentation in the Restoration Industry
Technical Tip Tuesday Presented by DocuSketch

5 Steps to Improve Documentation in the Restoration Industry

An easy, repeatable process that helps you build consistency, trust and defensible estimates
Kayla McGowan
Kayla McGowan
April 21, 2026
No Comments

Here are 5 steps that restorers can use to improve their documentation, build trust with their customers, and create consistent, defensible estimates. 




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Ask the Expert: How the Restoration Golf League Builds Connections and Networking in the Restoration Industry
Ask the Expert

How the Restoration Golf League Builds Connections and Networking in the Restoration Industry

The RGL brings a unique approach to collaboration, leadership and relationships in the restoration industry
Kayla McGowan
Kayla McGowan
April 20, 2026
No Comments

Learn how the Restoration Golf Leage (RGL) helps restorers build relationships, network, and strengthen collaboration across the industry.




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May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

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