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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

Articles

ARTICLES

Ask the Expert: Building Trust and Awareness with Homeowners in Restoration
Ask the Expert

Building Trust and Awareness with Homeowners in Restoration

Why communication, technology, and service define today’s restoration experience
Kayla McGowan
Kayla McGowan
January 23, 2026
No Comments
On this episode of Ask the Expert, Holly Baldwin of DocuSketch discusses how restoration companies can build homeowner trust through service, transparency, technology, and stronger partnerships.
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Ask the Expert: Advancing Modern Restoration Through Education and Collaboration
Ask the Expert

Advancing Modern Restoration Through Education and Collaboration

Klark Brown and Mike Ellis discuss their new training program built for today’s restoration business
Kayla McGowan
Kayla McGowan
January 21, 2026
No Comments
In this episode of Ask The Expert, Klark Brown of Restoration Advisers and Mike Ellis of Aramsco share their new training initiative that is focused on modern restoration, business growth, and collaboration. 
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Technical Tip Tuesday: Containment Basics to Prevent Cross Contamination on Restoration Job Sites
Technical Tip Tuesday Presented by Signal Restoration

Containment Basics to Prevent Cross-Contamination on Restoration Job Sites

A simple daily checklist helps protect your team, occupants, and your projects integrity
Kayla McGowan
Kayla McGowan
January 20, 2026
No Comments

Safety Expert Barry Rice, CSP, explains why daily containment checks including tape, zippers, negative air pressure, and equipment are critical to preventing cross-contamination on restoration job sites. 




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Ask the Expert: How Restoration Contractors Can Overcome Cash Flow Challenges
Ask the Expert

How Restoration Contractors Can Overcome Cash Flow Challenges

Key strategies that help restoration contractors thrive despite insurance delays and payment obstacles
Kayla McGowan
Kayla McGowan
January 16, 2026
No Comments
Ilana Ben-Ezra of National Claims Funding shares her expert advice on managing cash flow, navigating insurance delays and leveraging industry resources to help your restoration business thrive.
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Ask the Expert: What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality
Ask the Expert

What Restoration Professionals Need to Know About HVAC Systems and Indoor Air Quality

Why HVAC systems are the hidden driving force of indoor air quality and how restoration professionals can deliver healthier and more complete outcomes
Kayla McGowan
Kayla McGowan
January 14, 2026
No Comments
HVAC systems are often overlooked on restoration projects, yet they play a crucial role in indoor air quality and the health of the occupants. Becky Callegan explains why restoration and HVAC contractors need to partner up and work with each other. 
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Technical Tip Tuesday: The Most Overlooked PPE in Restoration Jobs
Technical Tip Tuesday Presented by Signal Restoration

The Most Overlooked PPE in Restoration Jobs

Barry Rice of Signal Restoration shares why safety boots, gloves, and respirators still get missed
Kayla McGowan
Kayla McGowan
January 13, 2026
No Comments

Safety starts with the basics, but critical PPE is still getting overlooked on restoration jobsites. Barry Rice, CSP, of Signal Restoration shares why and how simple and consistent safety habits can close that gap. 




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Ask the Expert: How Drones Can Transform the Restoration Claims Process
Ask the Expert

How Drones Can Transform the Restoration Claims Process

Boost your efficiency, safety, and claims accuracy with drone technology
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments
Drones can change the way the restoration industry handles the claims process. By improving inspections, documentation, and disaster response. 
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Ask the Expert Q&A: Safety, Leadership & Restoration Excellence
Ask the Expert

Safety, Leadership & Restoration Excellence

Dan Derbes shares How the Navy’s values shape safety, customer care, and innovation for his career in the restoration industry.
Kayla McGowan
Kayla McGowan
January 7, 2026
No Comments

Dan Derbes of Lightspeed Restoration shares how his Navy service drives a mission-focused approach to home safety, operational excellence, and customer care.




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How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols
Ask the Expert

How to Integrate Mental Resilience into Your Biohazard Cleanup Protocols

Jordan Frady shares his insights on biohazard safety, misconceptions and emotional well-being
Kayla McGowan
Kayla McGowan
January 2, 2026
No Comments

Certified Trauma and Biohazard Specialist Jordan Frady discusses protocols, misconceptions and mental strategies for success in biohazard cleanup.




Read More
2025 Year In Review

2025 Restoration Industry Year in Review

A year of growth, technology adoption, advocacy wins and resilience shaping the future of the restoration industry
Kayla McGowan
Kayla McGowan
December 30, 2025
No Comments

Learn about this year’s trends, market growth, technology breakthroughs and advocacy highlights that defined 2025. Plus, see what’s next for 2026. 


Read More
View All Articles by Kayla McGowan
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September 9, 2026

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