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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.

Articles

ARTICLES

Mastering Talent Acquisition: Insights from Jenny Andrawis
Ask the Expert

Mastering Talent Acquisition: Insights from Jenny Andrawis

Jenny Andrawis shares her expertise on recruiting strategies and industry trends
Kayla McGowan
Kayla McGowan
February 19, 2025
No Comments

We dive into the world of recruiting with Jenny Andrawis, Chief Revenue Officer of Implement4. Learn about the latest trends, effective recruiting methods, and how Jenny’s unique approach has shaped her success. This is a must-listen for anyone looking to enhance their recruiting game in the restoration industry.


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TradeTalks episode 28: Catastrophe Preparedness with Industry Experts
TradeTalks: Unlocking The Experience

Catastrophe Preparedness with Industry Experts

Kayla McGowan
Kayla McGowan
February 13, 2025
No Comments

In this episode of “TradeTalks: Unlocking The Experience,” Kayla McGowan interviews the Catastrophe Panel. Learn more about our speakers and in the importance behind this panel discussion.


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Ask the Expert: Addressing Labor Shortages with On-Demand Solutions

Addressing Labor Shortages with On-Demand Solutions

Kayla McGowan
Kayla McGowan
February 12, 2025
No Comments

Join industry expert Rich Oakes, President of GigSmart, in this episode of Ask the Expert. Find out how on-demand labor solutions can help restoration businesses stay agile and cost-efficient. Learn about flexible labor models, the role of technology in staffing, and real-world examples of success. Uncover strategies for managing temporary workers and maintaining quality standards in the ever-evolving restoration industry.


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Ask the Expert: Electrical Fires During Hurricane Season with Barry Rice
Ask the Expert

Electrical Fires During Hurricane Season with Barry Rice

Kayla McGowan
Kayla McGowan
February 7, 2025
No Comments

Join us for this episode of Ask the Expert, featuring Barry Rice, a seasoned professional with over 20 years of experience in environmental, health and safety (EHS). Barry discusses the dangers of saltwater-related fires during hurricane season, particularly their impact on electric vehicles and homes.


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Ask the Expert - Transforming Restoration: AI's Impact on Operations by 2025
Ask the Expert

Transforming Restoration: AI's Impact on Operations in 2025

Explore how AI is set to revolutionize the restoration industry, enhancing efficiency, customer support, and knowledge sharing
Kayla McGowan
Kayla McGowan
February 5, 2025
No Comments

In this episode of Ask The Expert, join Travis Parker Martin, Co-Founder and VP of Product and Marketing at Know How, as he dives into the transformative role of artificial intelligence (AI) in the restoration industry. Learn how AI is enhancing operational efficiency, customer support and knowledge sharing, and learn about the predicted future applications that will set AI-empowered companies apart by the end of the year. 


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February 2025 Editor's Note: Essential Industry Events to Kickstart 2025

Essential Industry Events to Kickstart 2025: Connect, Collaborate and Prepare

Learn more about the upcoming events in early 2025 where industry professionals can connect, share expertise and prepare for future challenges.
Kayla McGowan
Kayla McGowan
February 4, 2025
No Comments

From catastrophic event responses to natural disaster preparedness, learn why attending these industry events in the beginning of 2025 are crucial. Find out where you can connect with top professionals and enhance your business and customer support.


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TradeTalks episode 27: Jeff Cross, ISSA Media Director
Trade Talks: Unlocking The Experience

From Carpet Cleaning to Media

Kayla McGowan
Kayla McGowan
January 30, 2025
No Comments

In this episode of “TradeTalks: Unlocking The Experience,” Kayla McGowan, Chief Editor at Restoration & Remediation, interviews Jeff Cross. Learn how Jeff went from owning a cleaning business to becoming a leading media director. He shares insights on industry evolution, collaboration and his mad scientist skills in the kitchen.


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Ask the Expert - The Interconnection of Inspection, Cleaning and Restoration: A Discussion with Claudia Lezell

The Interconnection of Inspection, Cleaning and Restoration: A Discussion with Claudia Lezell

Kayla McGowan
Kayla McGowan
January 29, 2025
No Comments

Join us in this episode of Ask the Expert as we sit down with Claudia Lezell, a seasoned professional in the flooring industry with over four decades of experience. Claudia shares her insights on the vital interconnection between inspection, cleaning and restoration, and the importance of collaboration and continuous learning. 


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Ask the Expert - Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti
Ask the Expert

Leading Causes of Commercial Water Damage: Insights from Shawn Havalotti

Expert Tips on Mitigating Commercial Water Damage
Kayla McGowan
Kayla McGowan
January 27, 2025
No Comments

Join industry expert Shawn Havalotti in this episode of "Ask the Expert" as he delves into the leading causes of commercial water damage, shares his extensive industry knowledge, and provides practical prevention strategies that every commercial property owner should know. Say goodbye to unexpected water damage surprises. 


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Ask the Expert - The Future of Disaster-Resistant Housing: Insights from an Industry Expert
Ask the Expert

The Future of Disaster-Resistant Housing: Insights from an Industry Expert

How Homeowners and Professionals can Embrace Resilient Building Practices
Kayla McGowan
Kayla McGowan
January 23, 2025
No Comments

Learn about the latest trends in disaster-resistant housing on 'Ask The Expert' with Robb Harrell, VP of Product Development at DocuSketch. Gain insights into generational differences, homeowner investment trends and the pivotal role of insurance carriers in promoting resilient materials. Learn expert tips on collaboration and strategies to advocate for durable building practices.


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

On Demand Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, our panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

December 10, 2026

Fire Damage Restoration: What We Know, What We Don’t, and What Comes Next

LIVE: December 10, 2026 at 2 PM EST This webinar brings together restoration, industrial hygienists, and safety experts for a practical discussion on what happens from the moment a property is assessed for fire damage through final clearance.

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Products

2026 National Renovation and Insurance Repair Estimator

2026 National Renovation and Insurance Repair Estimator

Current prices in dollars and cents and detailed descriptions for hard-to-find items needed on most insurance, repair, remodeling, and renovation jobs. All price items include labor, material, and equipment breakouts, plus special charts that tell you exactly how these costs are calculated. Includes many reinstall/salvage cost estimates, hundreds of sample product images and unique architectural items.ISBN 978-1-57218-405-3

 

 

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