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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

Articles

ARTICLES

aftermath of Hurricane Helene

Disaster Response: Damage Assessments Underway in Hurricane Helene's Wake

Hurricane Helene Leaves a Trail of Destruction Across the Southeast: Extensive Damage, Power Outages, and Rescue Efforts Underway
Kayla McGowan
Kayla McGowan
October 18, 2024
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In the wake of Hurricane Helene, communities from Florida to North Carolina face unprecedented destruction, with millions without power and significant flooding impacting infrastructure. Rescue operations are ongoing as state and federal agencies assess damage and mobilize resources for recovery efforts.


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Kayla McGowan

Introducing Kayla McGowan: R&R's New Editor-in-Chief

With nearly a decade of industry experience and a passion for growth, Kayla McGowan steps into her new role, aiming to deliver innovative insights and drive community engagement.
Kayla McGowan
Kayla McGowan
October 16, 2024
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Meet Kayla McGowan, the new Editor-in-Chief of R&R! With her extensive background in marketing and communications within the restoration industry, Kayla is excited to connect and explore new ways to enhance R&R's impact. Learn more about her vision and her commitment to supporting growth across the industry. 


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Ask the Expert: Mastering the Art of Estimating: Insights from Industry Experts Kevin Mardegian and Tess Huge

Mastering the Art of Estimating: Insights from Industry Experts Kevin Mardegian and Tess Huge

Explore the critical role of accurate estimating in the restoration industry and learn strategies for improving project profitability and efficiency.
Kayla McGowan
Kayla McGowan
October 14, 2024
No Comments

In the latest episode of Ask the Expert, Kevin Mardegian and Tess Huge share their expertise on estimating within the restoration industry. Discover key strategies for onboarding homeowners, negotiating with adjusters, and enhancing cash flow while building a collaborative network that elevates the entire industry. Join us to learn how mastering the art of estimating can drive success in your restoration business.


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Ask the Expert: Transformative Leadership in Restoration: Honoring Raj Manickam
Ask the Expert

Transformative Leadership in Restoration: Honoring Raj Manickam

Celebrating the 2024 Ralph Bloss Humanitarian Award Winner, Raj Manickam
Kayla McGowan
Kayla McGowan
October 11, 2024
One Comment

Raj Manickam, the 2024 Ralph Bloss Humanitarian Award winner, exemplifies passion, leadership, and creativity in the cleaning and restoration industry, inspiring others through his commitment to community service and innovative practices.


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hurricane

Rebuilding After Hurricanes Milton and Helene: How You Can Help

Restoration contractors play a critical role in hurricane recovery, responding swiftly to storm damage, communicating effectively with clients, and rebuilding communities stronger than before.
Kayla McGowan
Kayla McGowan
October 10, 2024
No Comments

Discover how restoration contractors are leading hurricane recovery efforts after Hurricanes Helene and Milton.


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Ask the Expert with Dr. Jake Avila: Building a Future for the Restoration Industry
Ask the Expert

Building a Future for the Restoration Industry: Higher Education Initiatives and Opportunities

Preparing the Next Generation of Restoration Professionals with Dr. Jake Avila
Kayla McGowan
Kayla McGowan
October 4, 2024
No Comments

A new Restoration Industry Management degree program is set to shape the future of the restoration industry by addressing the critical need for skilled professionals and preparing the next generation of leaders.


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View All Articles by Kayla McGowan
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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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