Driving Excellence in Restoration with Stephanie Suchocki

In this episode of Ask the Expert, we are joined by industry leader Stephanie Suchocki. With over 12 years at Superior Restoration, a HighGround Company, Stephanie has organically risen to the role of Vice President of Operations. Beyond her professional achievements, she serves as RIA Chair of Planning & Convention, is a board member of the Boys N Girls Club and she’s an active member of the Temecula and Lake Elsinore Chambers. Stephanie is based in Southern California and is currently spearheading Superior Restoration's expansion into Orange County and San Diego.

Key Discussion Points:

Who is the RIA and What Do They Offer? Stephanie provides an overview of the Restoration Industry Association (RIA), the leading trade association for restoration professionals. The RIA offers advanced certifications, advocacy efforts and a platform for networking and professional development, empowering restorers to excel in the industry.

Highlights of the RIA Convention/Tradeshow: Stephanie shares the most anticipated moments of the upcoming RIA Convention and Tradeshow, including expert-led panel discussions, cutting-edge product showcases and invaluable networking opportunities. Attendees can also earn continuing education credits while gaining insights into the latest industry trends.

The Role of Preconference Classes: Stephanie explains how preconference classes provide participants with a focused, in-depth introduction to advanced designations like the Certified Restorer (CR) and Water Loss Specialist (WLS). These sessions set the stage for professional growth by equipping attendees with foundational knowledge and practical skills.

Empowering Professionals Through Continuous Education: Stephanie emphasizes the importance of continuous education in staying ahead of emerging trends and challenges in the restoration industry. By pursuing advanced certifications and engaging in ongoing learning, professionals can enhance their expertise, adapt to new technologies and maintain a competitive edge.

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KEYWORDS: Restoration Industry Association restoration industry events

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Kayla McGowan is the SPAR Partner Manager for PuroClean, where she manages and strengthens the company’s vendor partnership ecosystem. In her role, she serves as a key liaison between PuroClean, approved vendor partners, internal stakeholders, and Franchise Owners, helping connect the network with trusted tools, services, and products that support operational success.

With more than 10 years of experience in marketing and communications within the restoration and cleaning industry, Kayla has built her career around connecting people, ideas, and resources that move the industry forward. She is the former Editor-in-Chief of Restoration & Remediation (R&R) Magazine and continues to contribute to R&R as a writer, bringing her industry knowledge and perspective to its audience.

Kayla holds a B.S. in Criminal Science and an M.S. in Public Safety and Emergency Management from Grand Canyon University. She also serves as Co-Chair of the Restoration Industry Association’s Marketing Committee.

Her industry credentials include Microbial Warrior®️, Certified Forensic Operator®️, and High Risk/High Level Decontamination Specialist™️. Passionate about elevating the restoration industry and the professionals within it, Kayla enjoys building meaningful relationships, sharing knowledge, and creating opportunities for collaboration. Outside of work, she is a food lover who enjoys spending time with her family and being outdoors.