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Home » Authors » Kayla McGowan
Kayla McGowan

Kayla McGowan

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

Articles

ARTICLES

TradeTalks episode 34: From Contractor to Entrepreneurship in Technology and Beyond
Trade Talks: Unlocking The Experience

From Contractor to Entrepreneurship in Technology and Beyond

Kayla McGowan
Kayla McGowan
July 24, 2025
No Comments

Lane Larsen and Paul Silliman of Clean Claims discuss their journey in the industry and an inside look at their sessions at The Experience.




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Ask the Expert: RIA Leaders Share Industry Trends, Advocacy and More!
Ask the Expert

RIA Leaders Share Industry Trends, Advocacy and More!

Kayla McGowan
Kayla McGowan
July 23, 2025
No Comments

RIA President Jeff Moore and Past President Ben Looper join Ask The Expert to share updates on the Cost of Doing Business Survey, TPA Scorecard and more.




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Ask the Expert: What You Need To Know About Fentanyl, Forensic Restoration & Human Decomposition
Ask the Expert

What You Need To Know About: Fentanyl, Forensic Restoration & Human Decomposition

Kayla McGowan
Kayla McGowan
July 21, 2025
No Comments

On this episode of Ask The Expert, Jeff Jones discusses fentanyl, human decomposition and the science behind safe and effective remediation.




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TradeTalks - From the Group Up: From Start Up to Successful Business Coaches
Trade Talks: Unlocking The Experience

From the Group Up: From Start-Up to Successful Business Coaches

Kayla McGowan
Kayla McGowan
July 17, 2025
No Comments

Annissa and Kevin Coy of Firehouse Education reveal how small shifts can create huge wins in your business and life.




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Ask the Expert: Brand, Culture and the Next Generation of Professionals
Ask the Expert

Brand, Culture and the Next Generation of Restoration Professionals

Alexus Neidert of Thomasville Restoration discusses her journey, company culture and what it takes to lead the next generation of restoration professionals.
Kayla McGowan
Kayla McGowan
July 16, 2025
No Comments

Alexus Neidert of Thomasville Restoration discusses her journey, company culture, and what it takes to lead the next generation of restoration professionals.




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Ask the Expert - Employee Retention: How to Keep Your Best People
Ask the Expert

Employee Retention: How to Keep Your Best People

Chris Buttenham shares real-world retention strategies you can implement in your business immediately
Kayla McGowan
Kayla McGowan
July 11, 2025
No Comments

REINS Founder, Chris Buttenham, reveals why employee retention is key to long-term success and how you can start improving now!




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Trade Talks - Episode 31
Trade Talks: Unlocking The Experience

Behind the Curtain: Growth, Leadership and Lessons for Restorers

Kayla McGowan
Kayla McGowan
July 10, 2025
No Comments

Chris Nordyke and Wayne Hudson share their insights on scaling, mindset shifts and what’s next for their keynote at The Experience. 



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Ask the Expert - Franchise vs. Independent: What Every Business Owner Should Know
Ask the Expert

Franchise vs. Independent: What Every Business Owner Should Know

Danessa Itaya breaks down the pros, cons and key differences between franchises and independents
Kayla McGowan
Kayla McGowan
July 9, 2025
No Comments

Franchise expert Danessa Itaya shares her insights on support systems, challenges and success stories in franchising.




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Office Worker

Mold Matters: Why Legislation and Consumer Protection Can’t Wait

As consumer awareness grows around mold, our industry must lead the charge for regulation and reform.
Kayla McGowan
Kayla McGowan
July 8, 2025
No Comments
With the public’s health at stake, industry leaders are uniting to push for mold legislation, training and consumer protection.
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Ask the Expert: Streamlining Documentation with 360 Documentation
Ask the Expert

Streamlining Documentation with 360 Documentation

Unlocking Speed and Accuracy with 360 Documentation Technology
Kayla McGowan
Kayla McGowan
July 4, 2025
No Comments

Learn how 360 documentation is transforming job sites with faster, clearer and more accurate results. 




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