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Built for Restoration: How In-House Dev Drives Better Tech
JobSight’s Scott Gines shares how having in-house development helps drive innovation in restoration technology
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Kayla McGowan
Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals.
Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.
Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.
ARTICLES
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Climbing with Purpose: Caleb Parrotte the 2025 Ladder Award Winner
Ladder Award winner Caleb Parrotte shares his journey, leadership insights, and passion for restoration
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Redemption, Restoration and Rebuilding after the Storm
From adversity to leadership, Patrick Workman shares his personal journey into the restoration and recovery industries
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Scaling Your Restoration Business and Empowering Veterans
John Tovar shares his insights on disaster response, veteran hiring and building resilient restoration teams.
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Saharan Dust: Nature’s Hurricane Suppressant
Saharan Dust is suppressing the hurricanes this season, but restoration professionals must stay alert as peak season is here
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Balancing the Scales: Water Damage Claims, AOB and Documentation Strategies
Josh Ehmke shares his insights on water damage claims, denials, AOB and contractor predictions
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Standards Not Mandates: Building a Smarter and Stronger Restoration Ecosystem
Nick Hindle shares his insights standards, AI and technology innovation in the evolving restoration ecosystem
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Beyond the Box: Contents Restoration with Strategy, Empathy and Expertise
Jessica Loveless shares expert strategies for contents restoration, leading with empathy on every job
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Your Most Valuable Asset Isn’t Equipment, It’s Your People
In our industry, our greatest asset isn’t our gear or equipment, it’s the people who power our businesses every day
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Compassion in Biohazard Remediation: Restoring more than just Spaces
Jordan Frady shares the importance of empathy, safety and community collaboration in biohazard remediation
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