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Restoration Training/EducationManaging Your Restoration BusinessAsk the Expert

Ask the Expert

From Laborer to Leader: Jesús Miranda’s Restoration Journey

Jesús Miranda shares his rise in restoration, leadership lessons and the power of purpose-driven work

By Kayla McGowan
November 5, 2025

On this episode of Ask The Expert, we’re joined by Jesús Miranda, Project Director at First Onsite in Miramar Beach/Pensacola. Jesús has a personal story and journey that highlights how powerful our industry really is, not just in the technical aspect, but the opportunity to create your own career path and inspire others while doing it. We dive into his personal growth, leadership and what the industry means to him.  

Jesús has seven years of experience. He started his career in the industry as a General Laborer and moved his way up to Project Director, where he combined his expertise with deep empathy and a personal commitment to safety and excellent service. Jesús was born and raised in Venezuela before residing in Florida. He brings a powerful story of resilience and purpose with hopes of inspiring others.

Key topics of discussion of this episode include:

  • Resilience and growth mindset: Jesús was driven by his personal values of responsibility, resilience and growth which helped him promote from General Laborer to Project Director.
  • Educating the industry and public: Raising awareness about the technical aspect of the job is just as important as showing our customers compassion and empathy. Most don’t fully understand our industry and peace of mind and transparency speak volumes.
  • Prioritizing safety: Jesús has learned invaluable lessons about the dangers of improvising, ensuring his teams are properly trained, equipped and supported for a safe work environment. 
  • Opportunities for growth: The restoration industry offers tremendous career advancement and potential for those with the right mindset, a willingness to learn and love helping their community.
  • Collaborative culture: First Onsite lives by their "together we rise" mentality, where professionals across the industry share their knowledge and support each other's development.
  • Commitment to excellence: By upholding the highest industry standards and leading with integrity, it allows you to build a legacy for not just yourself but for future generations.

     

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KEYWORDS: employee morale employee training restoration business leadership restoration employees restoration franchise

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Kayla mcgowan author

Kayla McGowan is the Editor-in-Chief of R&R Magazine, with 10 years of experience in marketing and communications in the restoration and cleaning industry. She leads the editorial strategy for R&R and The Experience Events, creating content that informs and connects industry professionals. 

Kayla holds a B.S. in Criminal Science and M.S. in Public Safety and Emergency Management from Grand Canyon University. She serves as Co-Chair on the RIA’s Marketing Committee.

Kayla is a Microbial Warrior®, a Certified Forensic Operator® and a High Risk/ High Level Decontamination Specialist™. Kayla is passionate about elevating the industry, is a food lover, enjoys spending time with her family, and embracing the outdoors.

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