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Home » Authors » Mike Balzano

Articles by Mike Balzano

Ask the Expert; The “Cost of Doing Business” study unveiled by KnowHow and the R.I.A.
Ask the Expert

The “Cost of Doing Business” study unveiled by KnowHow and the R.I.A

Mike Balzano
Mike Balzano
September 19, 2024
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Just in time for 2025 planning, KnowHow and the R.I.A. reveal their “Cost of Doing Business” Study, an extensive look at all facets of successfully running a restoration business, examining the best (and worst) factors to move your company forward today!


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TradeTalks episode 21: Tagg Henderson
Trade Talks: Unlocking The Experience

A Family Business Leader Acquires the Family Event of the Industry

Mike Balzano
Mike Balzano
May 23, 2024
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In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with BNP Media Co-CEO Tagg Henderson!


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TradeTalks Episode 20: Ed Cross, The Restoration Lawyer
Trade Talks: Unlocking The Experience

The Rhythm of the Restoration Industry

Ed Cross on How Passion Led Him from Rock & Roll to Legal Advocacy
Mike Balzano
Mike Balzano
May 16, 2024
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In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with the “Restoration Lawyer” himself, Mr. Edward H. Cross!


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TradeTalks episode 19: Eric Sprague & Larry Wilberton, Supertech University
Trade Talks: Unlocking The Experience

Owners of SuperTech University Credit Success in Cleaning to Continuous Learning

Past college roommates turned cleaning industry leaders contribute to industry education with the Blue Collar Podcast
Mike Balzano
Mike Balzano
May 9, 2024
No Comments

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with the Owners of SuperTech University and the creators and hosts of the Blue Collar Podcast, Eric Sprague and Larry Wilberton!



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Trade Talks epside 18: ‘Make That Change’: Seized Opportunity Ignites Stellar Mold Removal Career
Trade Talks: Unlocking The Experience

‘Make That Change’: Seized Opportunity Ignites Stellar Mold Removal Career

Mike Balzano
Mike Balzano
May 2, 2024
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In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Randy Gandara, General Manager of Goldmorr USA.


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Trade Talks episode 17: The “Father of The Experience” Shares His Restoration Journey
Trade Talks: Unlocking The Experience

The “Father of The Experience” Shares His Restoration Journey

Mike Balzano
Mike Balzano
March 28, 2024
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In episode 17 of TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Larry Cooper, the restoration & cleaning industry leader who created the Experience.


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TradeTalks episode 16: Second-Generation Restoration Industry Leader…with a twist!
Trade Talks: Unlocking The Experience

Second-Generation Restoration Industry Leader…with a twist!

Mike Balzano
Mike Balzano
March 21, 2024
No Comments

In episode 16 of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Amanda Stichter, Operations Manager of Virtual Vision Computing.


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Trade Talks episode 15: Hard Work and Passion Lead to 5 Decades of Cleaning Industry Leadership
Trade Talks: Unlocking The Experience

Hard Work and Passion Lead to 5 Decades of Cleaning Industry Leadership

Mike Balzano
Mike Balzano
March 14, 2024
No Comments

In episode 15 of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Mark Violand, a 50-year veteran of the cleaning industry and the leading voice of floor covering inspections in the US.


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Trade Talks episode 14: Faith leads to a life of success for an industry Icon
Trade Talks: Unlocking The Experience

Faith Leads to a Life of Success for a Restoration Industry Icon

Mike Balzano
Mike Balzano
March 7, 2024
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In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Doug Hoffman, Executive Director of NORMI.


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Trade Talks episode 13: The Making of a Family Business
Trade Talks: Unlocking The Experience

The Making of a Family Business

Mike Balzano
Mike Balzano
February 29, 2024
No Comments

In this episode of “TradeTalks: Unlocking The Experience”, group publisher Mike Balzano talks with Doyle Bloss, Vice President of Marketing at HydraMaster!


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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