Articles by Mike Balzano

Trade Talks: Unlocking The Experience

A Life of Service in the Remediation Industry featuring NORMI’s Lance Eisen

February 22, 2024

NORMI’s Lance Eisen chats with R&R publisher Mike Balzano about his extensive background of service that led him to the remediation industry.

Trade Talks episode 11: Jim Pemberton on Hands-On Training and the Cleaning Business

Trade Talks: Unlocking The Experience

Hands-on Training: Growth and the Cleaning Industry

Mike Balzano

February 15, 2024

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In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with Jim Pemberton Owner of Pemberton’s Cleaning and Restoration Supply.

Trade Talks: Unlocking The Experience

Building upon a Legacy in the Restoration Industry

Mike Balzano

February 8, 2024

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R&R publisher Mike Balzano chats with the woman he has dubbed “The Swiss Army Knife” of our industry, serial-business Owner, and true leader, Lisa Lavender!

Trade Talks episode 9: How one great thing can lead to another

Trade Talks: Unlocking The Experience

One Great Thing Leads to Another: From Sales to Engineering to Cleaning

Mike Balzano

February 1, 2024

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In this episode of Trade Talks: Unlocking The Experience, R&R publisher Mike Balzano chats with Mark Kennedy, creator of the Levels of Success Program.

The Impact of Natural Catastrophes and Inflation on Home Insurers in Texas provide challenges, but also opportunities.

Mike Balzano

January 26, 2024

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R&R publisher Mike Balzano gives us an inside look on the home insurance landscape in Texas.

Trade Talks episode 8: The Makings of The Rug Chick

Trade Talks: Unlocking The Experience

The Makings of the Rug Chick: Lisa Wagner on Her Background in Rug Cleaning

Mike Balzano

January 25, 2024

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We bring you episode 8 of Trade Talks: Unlocking The Experience with special guest the Rug Chick… Lisa Wagner.

Trade Talks: Unlocking The Experience

The Experience and working for another company vs. self-employment

Mike Balzano

January 18, 2024

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We bring you episode 7 of Trade Talks: Unlocking The Experience with special guest David Hart, founder and CEO of RamAir International.

Trade Talks with Owner of Professional Carpet Systems Shawn Bisallion

Trade Talks: Unlocking The Experience

Opportunity and Passion Open the Door to a Career in Carpet Cleaning

Mike Balzano

January 11, 2024

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We bring you episode 6 of Trade Talks: Unlocking The Experience with special guest Shawn Bisallion.

Trade Talks with Dr. Mike Pinto CEO of Wonder Makers

Trade Talks: Unlocking The Experience

Dr. Michael Pinto on Restoration Practices and the Sale of Wonder Makers

Mike Balzano

January 5, 2024

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We bring you episode 5 of Trade Talks: Unlocking The Experience with special guest Mike Pinto.

Trade Talks episode 4: A New Year with The Experience Events and Continued Progression

Trade Talks: Unlocking The Experience

A Behind-the-Scenes Look at The Experience: New Year, Continued Progression

Mike Balzano

December 28, 2023

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We bring you episode 4 of Trade Talks: Unlocking The Experience with special guest BNP Event Manager Andrea Hanson!

How Cutting-Edge Bed Bug Tech is Changing the Game for Restoration Pros

particle count hands-on demonstration of a HEPA filter

The Truth About HEPA Filters

How Much Water Causes Water Damage?

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Events

September 3, 2025

The Experience Convention and Trade Show

Join us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!