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Home » Authors » Mike Balzano

Articles by Mike Balzano

Trade Talks episode 12: A Life of Service in the Remediation Industry featuring NORMI’s Lance Eisen
Trade Talks: Unlocking The Experience

A Life of Service in the Remediation Industry featuring NORMI’s Lance Eisen

Mike Balzano
Mike Balzano
February 22, 2024
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NORMI’s Lance Eisen chats with R&R publisher Mike Balzano about his extensive background of service that led him to the remediation industry.



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Trade Talks episode 11: Jim Pemberton on Hands-On Training and the Cleaning Business
Trade Talks: Unlocking The Experience

Hands-on Training: Growth and the Cleaning Industry

Mike Balzano
Mike Balzano
February 15, 2024
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In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with Jim Pemberton Owner of Pemberton’s Cleaning and Restoration Supply.


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Trade Talks episode 10: Building upon a Legacy in the Restoration Industry
Trade Talks: Unlocking The Experience

Building upon a Legacy in the Restoration Industry

Mike Balzano
Mike Balzano
February 8, 2024
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R&R publisher Mike Balzano chats with the woman he has dubbed “The Swiss Army Knife” of our industry, serial-business Owner, and true leader, Lisa Lavender! 


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Trade Talks episode 9: How one great thing can lead to another
Trade Talks: Unlocking The Experience

One Great Thing Leads to Another: From Sales to Engineering to Cleaning

Mike Balzano
Mike Balzano
February 1, 2024
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In this episode of Trade Talks: Unlocking The Experience, R&R publisher Mike Balzano chats with Mark Kennedy, creator of the Levels of Success Program.


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home insurance

The Impact of Natural Catastrophes and Inflation on Home Insurers in Texas provide challenges, but also opportunities.

Mike Balzano
Mike Balzano
January 26, 2024
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R&R publisher Mike Balzano gives us an inside look on the home insurance landscape in Texas.


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Trade Talks episode 8: The Makings of The Rug Chick
Trade Talks: Unlocking The Experience

The Makings of the Rug Chick: Lisa Wagner on Her Background in Rug Cleaning

Mike Balzano
Mike Balzano
January 25, 2024
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We bring you episode 8 of Trade Talks: Unlocking The Experience with special guest the Rug Chick… Lisa Wagner.


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Trade Talks episode 7: The Experience and working for another company vs self-employment
Trade Talks: Unlocking The Experience

The Experience and working for another company vs. self-employment

Mike Balzano
Mike Balzano
January 18, 2024
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We bring you episode 7 of Trade Talks: Unlocking The Experience with special guest David Hart, founder and CEO of RamAir International.


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Trade Talks with Owner of Professional Carpet Systems Shawn Bisallion
Trade Talks: Unlocking The Experience

Opportunity and Passion Open the Door to a Career in Carpet Cleaning

Mike Balzano
Mike Balzano
January 11, 2024
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We bring you episode 6 of Trade Talks: Unlocking The Experience with special guest Shawn Bisallion.


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Trade Talks with Dr. Mike Pinto CEO of Wonder Makers
Trade Talks: Unlocking The Experience

Dr. Michael Pinto on Restoration Practices and the Sale of Wonder Makers

Mike Balzano
Mike Balzano
January 5, 2024
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We bring you episode 5 of Trade Talks: Unlocking The Experience with special guest Mike Pinto.


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Trade Talks episode 4: A New Year with The Experience Events and Continued Progression
Trade Talks: Unlocking The Experience

A Behind-the-Scenes Look at The Experience: New Year, Continued Progression

Mike Balzano
Mike Balzano
December 28, 2023
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We bring you episode 4 of Trade Talks: Unlocking The Experience with special guest BNP Event Manager Andrea Hanson!


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Register for Webinar - Connecting the Field, Office and Carriers: How to Streamline Claims with Better Data and Communication

Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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