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Cleaning and Restoring What is Inside a Hoard

July 5, 2016

When it comes to dealing with a fire there are many challenges. And if you find yourself in a situation where you are dealing with a homeowner who has been hoarding, there will be unique challenges that you will need to navigate.

Ask Annissa: How to Write a Scope Correctly (Part 3)

Working with an adjuster

Annissa Coy

June 30, 2016

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This week, Annissa goes over the kind of communication and relationship you should have with the adjuster on every job.

Ask Annissa: How to Write a Scope Correctly (PART 2)

Annissa Coy

June 16, 2016

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The importance of photos during the scope-writing process.

Ask Annissa: How to Write a Scope Correctly

Nail the scope, get paid

Annissa Coy

June 9, 2016

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This video is the first of a brand new five-part series from Annissa on correctly writing an insurance scope for the work you have done.

Ask Annissa: How Do You Handle Jewelry During a Contents Restoration Job?

Annissa Coy

June 2, 2016

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Bottom line: Do not handle jewelry without having a release form!

Ask Annissa: Training Your Employees to be Customer Care Rock Stars

Annissa Coy

May 26, 2016

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The happier your customers, the more successful your business.

Ask Annissa: Have You Ever Been Fired from a Job?

Annissa Coy

May 11, 2016

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Wonder if Annissa has ever been fired? She reveals the answer in this video!

Special Section: Prepping for Disaster

When Disaster Strikes: Contents Restoration in Extreme Conditions

Annissa Coy

May 9, 2016

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When disaster strikes, we see the outside devastation by the number of homes damaged or completely destroyed. But for most, the real devastation happens inside the home.