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Ask Annissa: A Case Study in Simple Fire Cleaning (Part 2)

This week, Annissa focuses on cleaning the kitchen

Annissa Coy

July 27, 2016

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You need to know where you have odor and residue to establish a scope for your cleaning.

Ask Annissa: A Case Study in Simple Fire Cleaning (Part 1)

In restoration, it is best to simply expect the unexpected

Annissa Coy

July 21, 2016

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Annissa takes you inside a unique smoke damage job. Here's a hint: fur is included!

Ask Annissa: How to Write a Scope Correctly (Part 5)

Annissa Coy

July 14, 2016

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Take a look at your line items. Are you being specific enough?

Restoration-Coach-Purse-before-and-after

Finding New Revenue: In-House Soft Contents Restoration

Tyler Pattat

July 12, 2016

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Outsourcing soft contents restoration is a pretty common practice for restoration companies. However, as innovations in cleaning technology grow, some companies like us are making strides to bring that work in-house.

Ask Annissa: How to Write a Scope Correctly (Part 4)

Annissa Coy

July 7, 2016

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Communication, communication, communication! Get paid in full, faster.

RIA Announces Return of Popular Contents Restoration Conference

July 7, 2016

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The Restoration Industry Association (RIA) recently announced the return of its popular contents restoration conference after a three year hiatus. The conference occurs this fall, Nov. 7-9 at the Mirage Hotel and Casino in Las Vegas, Nev. RIA has a strong history of providing content focused education; it produced content restoration-centric conferences earlier this decade.

Cleaning and Restoring What is Inside a Hoard

Annissa Coy

July 5, 2016

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When it comes to dealing with a fire there are many challenges. And if you find yourself in a situation where you are dealing with a homeowner who has been hoarding, there will be unique challenges that you will need to navigate.

Ask Annissa: How to Write a Scope Correctly (Part 3)

Working with an adjuster

Annissa Coy

June 30, 2016

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This week, Annissa goes over the kind of communication and relationship you should have with the adjuster on every job.

Ask Annissa: How to Write a Scope Correctly (PART 2)

Annissa Coy

June 16, 2016

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The importance of photos during the scope-writing process.

Ask Annissa: How to Write a Scope Correctly

Nail the scope, get paid

Annissa Coy

June 9, 2016

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This video is the first of a brand new five-part series from Annissa on correctly writing an insurance scope for the work you have done.

Stop Using the “Drink Test” for Water Loss Classification

Vince Scarfo Lead Government Affairs Advocacy

The Restoration Industry Association Appoints Vince Scarfo to Lead Government Affairs Advocacy

construction worker using smartphone over architectural plans

Estimate Like a Pro: Why Soft Costs Matter in Restoration Projects

Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.