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Ask Annissa: Setting yourself apart from the competition

Ask Annissa: What is the one thing I can do to set myself apart from the competition?

June 14, 2017

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Annissa shares some words of wisdom about how to set your contents cleaning company apart from the competition.

Ask Annissa: Tips and Tricks for Content Cleaning Contractors

June 11, 2017

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Annissa shares some important things to know when doing a packout and cleaning contents for restoration contractors.

Ask Annissa: Do I Need a Warehouse to Store Contents?

Annissa Coy

May 11, 2017

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Annissa dives into storage and warehouse needs for contents work.

Photos courtesy of O’Donnell Brothers Professional Furniture Service

What Do Adjusters Really Think of Contents Restoration?

A look into improving the contents restoration experience.

Mike O'Donnell

May 10, 2017

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I spent one afternoon this past week reaching out to adjusters to see how they really feel about contents and how they’re handled in insurance restoration. I received the following feedback from some true professionals in the industry.

Restoration 1® Introduces Contents Cleaning Program

May 4, 2017

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Franchise network adds contents service for customers and as an additional business opportunity for participating franchisees to provide a total restoration solution.

Ask Annissa: Ultrasonic Machine Costs & Making the Investment

Annissa Coy

May 3, 2017

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Annissa answers questions about purchasing ultrasonic machines for contents cleaning.

Ask Annissa: Depreciation Forms, Log Destroyed, & Happy Adjusters

Annissa Coy

April 27, 2017

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Annissa walks you through how you should handle your log destroyed, and how you should handle getting it over to the adjuster.

Ask Annissa: Employee Compensation & Job Descriptions

Annissa Coy

April 18, 2017

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This week, Annissa is tackling a very popular topic: pay rates and job descriptions.

Ask Annissa: Estimating, Working with Adjusters, & the Cleaning Process (NEW SERIES!)

Annissa Coy

April 5, 2017

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This week, Annissa is starting another new series on working with adjusters and how to keep the job running smoothly from start to finish

Ask Annissa: When the Adjuster Doesn't Want to Pay You

Annissa Coy

April 4, 2017

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Have you ever sent a bill to an adjuster and had them accuse you of overcharging, and then flat out refuse to pay you for the work? Yikes!

Stop Using the “Drink Test” for Water Loss Classification

Vince Scarfo Lead Government Affairs Advocacy

The Restoration Industry Association Appoints Vince Scarfo to Lead Government Affairs Advocacy

construction worker using smartphone over architectural plans

Estimate Like a Pro: Why Soft Costs Matter in Restoration Projects

Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.