What do you do when your restoration business is getting complaints, or garnering not-so-raving reviews? It's all about listening to your clients. Annissa tells us all about it in this week's Ask Annissa.
Check out this great teaser video from Annissa's husband, Kevin, on some secrets you'll learn at Preparing to Respond - and how to get your little black box.
Quit asking how to keep your contents team busy in the slow times, and instead learn to generate more consistent work for that department to avoid those slow patches as much as possible.
Obtain continuing education credits and advance your professional knowledge with RIA’s September certification courses. For those pursuing their advanced certifications, these courses will provide the education and information you need to prepare.
If there is a major wildfire in your area, there are ways you can help! Annissa lays out some GREAT ways to help people both with and without insurance if your local area is affected by wildfires. She starts by giving some suggestions of reaching out to potential customers.
With the legalizing of marijuana for recreational use in many states and more coming on board, as restorers we can expect to see more cleaning jobs that involve this type of residue, especially in rental situations.
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