Catastrophe Restoration

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Helixco’s COO Mike Allred discusses all things large loss and CAT events from T&M billing to preparedness on the latest episode of Ask The Expert. 

Hear from John Reasoner of Paul Davis Restoration on why documentation is critical during CAT events and how restoration teams should compile your photos, notes, debris, job progress, and much more.

Expert advice for homeowners from Tim Singnysane of 1-800-WATER DAMAGE on what they should do immediately after a flood, from safety to preventing secondary damage.

Learn how wildfire smoke and thermal pressure enter stucco wall systems through drainage openings, creating hidden contamination inside wall cavities and building assemblies.

During CAT events, homeowners often have urgent questions about their insurance and FEMA coverage. Restoration professionals must communicate clearly, explain their role, and avoid interpreting their customer’s policy.

This year's relentless winter storms across the U.S. are driving a surge in frozen pipes, water damage, and storm-related restoration calls. PuroClean franchise locations are responding as homeowners and business owners face property damage and disruptions.

Paul Davis Restoration’s John Reasoner shares key safety habits during CAT season, from PPE to buddy system, to keeping your team safe and ready.

In this week’s Technical Tip Tuesday, John Reasoner of Paul Davis Restoration explains the two CAT preparedness practices that consistently save time and reduce secondary damage during major storm events: disciplined claim distribution and mandatory 3D/360 documentation at every phase of the loss. His approach shows how the right mix of planning and technology protects both crews and claim defensibility. 

In this week’s Technical Tip Tuesday, John Reasoner breaks down why the first 10 minutes of a CAT loss are unpredictable, and how technicians can quickly control, stabilize, and protect the team and occupants before any restoration work ever begins.

In this Q&A with Bill Shadid of Aeroseal, we discuss how restoration professionals can integrate passive house principles into post-disaster restoration without sacrificing speed, cost, comfort, or health.