Ask Annissa

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In this episode of Ask Annissa, Annissa explains how ultrasonic cleaning works and when it can be an effective restoration method for household and collectible items with heavy buildup. She covers suitable materials, common mistakes, and why proper chemistry, dwell time, and monitoring are critical to avoid damage.

In this episode of Ask Annissa, a homeowner impacted by the Pacific Palisades Fire asked for guidance on restoring her antique porcelain dolls damaged by the smoke. Annissa shares best practices for cleaning, deodorizing, and documenting.

Homeowners often struggle to find and choose a qualified fire restoration company after a loss. Annissa Coy breaks down what proper onboarding looks like, what questions professionals should ask, and how to identify a trained, certified restoration team. 

In this episode of Ask Annissa, she shares best practices for packout, transporting, and cleaning wildfire-contaminated contents. She gives restoration professionals clear, defensible protocols to share with their customers. 

After soot damaged a customer’s books in a kitchen fire, an industry professional asked for Annissa’s expert insights on cleaning them safely. See what works and what you should avoid.

Have you wondered how you can effectively clean smoke-affected crystals and coral? Annissa Coy shares why client onboarding matters and offers safe, gentle cleaning methods for these specialty items. 

Annissa Coy explains how to protect your restoration company when clients move their cleaned contents to their own storage.

Check out these must-have tools and expert tips for wildfire cleanup. From HEPA vacuums to air scrubbers, learn how to tackle smoke, soot and debris effectively. Stay prepared for restoration challenges and protect your environment.

In this week’s Ask Annissa video, learn about the critical steps for tackling wildfire cleanup operations in outside states. We dive into licensing requirements, state-specific laws and insurance essentials, equipping restoration pros with strategies to expand their reach while avoiding legal and regulatory pitfalls.

Discover the ultimate guide to wildfire-related structure cleaning, covering everything from exterior pressure washing to interior soot removal. Learn how to test contamination levels, select the right products and ensure thorough decontamination. Perfect for beginners and pros alike, this video will help sharpen your wildfire restoration skills.