What do you do when your restoration business is getting complaints, or garnering not-so-raving reviews? It's all about listening to your clients. Annissa tells us all about it in this week's Ask Annissa.

If there is a major wildfire in your area, there are ways you can help! Annissa lays out some GREAT ways to help people both with and without insurance if your local area is affected by wildfires. She starts by giving some suggestions of reaching out to potential customers.

What equipment is recommended for a startup contents restoration company?

What do you do if a homeowner wants items after they've been thrown away? Don't let it be your word against theirs. Document everything! Annissa will tell you how to protect your business in situations like this in this week's Ask Annissa!