Restoration Industry Top Stories

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After soot damaged a customer’s books in a kitchen fire, an industry professional asked for Annissa’s expert insights on cleaning them safely. See what works and what you should avoid.

From protecting emergency services to driving pricing transparency and contractor rights, the RIA’s 2025 advocacy delivered measurable wins that strengthened restoration businesses nationwide. 

Safety starts with the basics, but critical PPE is still getting overlooked on restoration jobsites. Barry Rice, CSP, of Signal Restoration shares why and how simple and consistent safety habits can close that gap. 

Commercial clients don’t fear the damage; they fear the downtime. Here’s why positioning business interruption as a strategic priority helps elevate trust, value, and wins you jobs.

Restoration estimates often overlook the soft costs like insurance, bonds, and management fees. Here’s why these factors matter and how you can include them in Xactimate. 

Have you wondered how you can effectively clean smoke-affected crystals and coral? Annissa Coy shares why client onboarding matters and offers safe, gentle cleaning methods for these specialty items. 

Dan Derbes of Lightspeed Restoration shares how his Navy service drives a mission-focused approach to home safety, operational excellence, and customer care.

Commercial Sales isn’t about chasing, it’s about strategy. Learn how adopting an owl’s mindset can transform your approach to timing, trust, and execution.