Managing Your Restoration Business

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Languages and words evolve over time. For those in the restoration and remediation industry, along with cleaning professionals, carpet cleaners, and building managers, there is one word whose meaning seems to have changed three or four times . . . in just the past 25 years! That word is sustainability.

What is company culture? The best definition I’ve seen so far is the set of shared attitudes, values, goals and practices that characterize an institution or organization. It’s that feeling you get when you walk through the company’s doors or interact with their staff. It’s the collection of priorities, values and beliefs driving the decisions that are made daily.

Every year, R&R features articles talking about different trends in the restoration industry. Today, franchises are undoubtedly on the rise – but so is the number of independent companies taking steps to be more independent than ever by not participating in third party program work. In this article, two franchise owners and two independent restoration company owners share their thoughts from their side of the aisle.

When I was 18, I got my first car: a 1968 Chevelle Malibu, a classic muscle car with a big throaty engine. I painted it black, put on racing wheels, big wide tires and Gabriel Hijackers. I got so many speeding tickets, my home state of California sent me a letter ordering me to appear at a hearing and politely notifying me that my right to operate a motor vehicle was going to be revoked for six months.

B Corporation (B Corp) certification is an international standard for the 21st century that is redefining success in business. The focus of the B Corp movement is people using business as a force for good. B Corp’s are better companies, striving to make changes in the world, for their employees, communities and the environment.